Medical Office Receptionist

Texas Health Resources•Rockwall, TX

9h•Onsite

About The Position

The Medical Office Receptionist provides general administrative support for patient intake and performs routine duties in a clinic under direct supervision. The role supports an efficient admitting process and helps ensure compliance with clinic and regulatory policies. The position is full-time, 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., at 1005 W Ralph Hall Pkwy, Suite 101, Rockwall, TX 75032.

Requirements

High school diploma or equivalent.
Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred).

Nice To Haves

Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment.

Responsibilities

Check patients in at the time of their visits and complete paperwork needed for an efficient admitting process and compliance with clinic and regulatory policies.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guidelines.
Obtain accurate patient and insurance information and collect copayments and deductible amounts.
Copy and scan patient-access materials, such as identification, referrals, and insurance cards, into the appropriate location in the electronic medical record.
Prepare charts for patient appointments and ensure all necessary information is complete.