Medical Office Receptionist

Planned Parenthood California Central Coast • Oxnard, CA

10d

About The Position

The Medical Office Receptionist serves as an ambassador for patients seeking services, consistently modeling workplace values and service standards. The role is trained to perform all front-office functions and responsibilities, including welcoming patients, helping remove barriers to care, supporting registration, maintaining patient information, and scheduling appointments. The position may also perform other duties assigned by a supervisor. The role requires travel within PPCCC’s geographic area, from Thousand Oaks to San Luis Obispo.

Requirements

• Excellent written and verbal communication skills.
• Ability to relate to diverse communities.
• Ability to travel within PPCCC’s geographic area, from Thousand Oaks to San Luis Obispo.

Nice To Haves

• Thorough knowledge of medical billing terminology is desirable.
• Spanish/English bilingual skills, with an additional $1.00 per hour offered after passing a language assessment.

Responsibilities

• Welcome each patient with a smile, direct eye contact, and a moment of personal connection.
• Help remove barriers to care by exploring ways to provide care for each patient.
• Provide patients with the correct registration documents.
• Enter accurate and detailed patient information into the Practice Management System.
• Scan insurance cards and photo identification into patient accounts.
• Schedule health center appointments and provide information and appropriate referrals.
• Review appointment schedules at least two days in advance for funding availability and appropriate scheduling.
• Perform other duties as assigned by a supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed