Medical Office Receptionist

Texas Health•Plano, TX

1d•Onsite

About The Position

The Medical Office Receptionist provides general administrative support for patient intake and performs routine duties in a clinic under direct supervision. The role is based at 3661 N. Plano Rd., Plano, Texas 75081, and is full-time, 40 hours per week: Monday through Thursday from 7:45 a.m. to 5:00 p.m. and Friday from 7:45 a.m. to 12:00 p.m. The receptionist supports efficient patient admission and clinic operations by handling check-ins, paperwork, phone calls, appointment scheduling, patient and insurance information, payments, electronic medical record materials, and appointment charts. The position is part of a friendly, team-oriented environment with opportunities for learning and career growth.

Requirements

High school diploma or equivalent.
Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment, preferred.

Nice To Haves

Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment.

Responsibilities

Perform general administrative support duties associated with patient intake and routine clinic operations under direct supervision.
Check patients in at the time of their visit and complete required paperwork to support an efficient admitting process and compliance with clinic and regulatory policies.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guidelines.
Obtain accurate patient and insurance information and collect copays and deductible amounts.
Copy or scan patient-access materials, such as identification, referrals, and insurance cards, into the appropriate location in the electronic medical record.
Prepare charts for patient appointments and ensure all necessary information is complete.