Medical Office Receptionist

The Neighborhood Clinic•Las Vegas, NV

About The Position

The Neighborhood Clinic in Las Vegas, Nevada, is seeking a friendly and organized Medical Office Receptionist to serve as the welcoming face of the practice. The role supports patients and clinical staff in a fast-paced healthcare environment, helping patients feel at ease and ensuring the front desk and waiting area remain organized and welcoming. The clinic describes its environment as supportive and close-knit, with an attentive, personalized approach to accessible care for the community.

Requirements

At least one year of experience in a medical office or healthcare reception role is preferred.
Familiarity with EHR/EMR systems and medical scheduling software.
Knowledge of insurance verification, co-pays, and basic medical billing processes.
Strong communication and interpersonal skills, with a patient-first attitude.
Ability to multitask and stay organized in a busy clinical environment.
High school diploma or equivalent required.
Proficiency in Microsoft Office and general computer skills.

Nice To Haves

Medical administrative certification.

Responsibilities

Greet and check in patients in a warm, professional manner.
Schedule, confirm, and manage patient appointments using medical scheduling software.
Verify insurance eligibility and collect co-pays at the time of service.
Answer and route incoming phone calls, take messages, and respond to patient inquiries.
Maintain and update accurate patient records and demographic information in the EHR system.
Coordinate referrals, authorizations, and communication between clinical staff and patients.
Keep the front desk and waiting area organized and welcoming.