Medical Office Lead – Vascular Surgical Specialists Clinic – Full-Time, Days

Texas Health Resources•Fort Worth, TX

2d•Onsite

About The Position

The Medical Office Lead will be responsible for managing the day-to-day operations of the Vascular Surgical Specialists Clinic, ensuring efficient patient flow and coordinating general front office activities. This role involves supporting the Practice Manager with staffing, training, and providing direction to clinical staff. The position is full-time, working Monday through Friday, 8:00 am to 5:00 pm, with no nights, weekends, or holidays required.

Requirements

High School Diploma or equivalent (required)
2 years Front Office Experience in a Clinic Setting (required) or 2 years Back Office Experience in a Clinic Setting (required)
Ability to perform multiple tasks in one setting
Ability to work both independently and as a team
Effectively communicate with staff, patients, vendors and other contacts
Provide positive, professional customer service to patients, staff, and visitor
Maintain patient confidentiality while handling all patient personal health information and records
Demonstrate working knowledge of health care administration concepts
Proficiency in Microsoft Office software
Possess a strong work ethic and a high level of professionalism
Be a team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

Cardiac or Vascular Specialty Clinic experience (preferred)
Bilingual in English / Spanish (preferred)

Responsibilities

Delivers care to patients utilizing the Medical Office Lead Process.
Manages clinic staff on day-to-day operation.
Assists in identifying and providing guidance in resolving operational issues.
Efficiently directs patient flow throughout the clinic.
Coordinates general front office activities including, but not limited to registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations and other related duties.
Assists the Practice Manager with ensuring appropriate staffing coverage at all times, new hire or reoccurring training processes, and with facilitating training of new hires and other training initiatives.
Provides direction and support to clinical staff as requested.
Performs other duties as assigned.