Medical Office Lead – Vascular Surgical Specialists Clinic – Full-Time, Days

#REF!•Fort Worth, TX

1d•Onsite

About The Position

The Medical Office Lead will deliver care to patients utilizing the Medical Office Lead Process. This role manages clinic staff on day-to-day operations, assists in identifying and providing guidance in resolving operational issues, and efficiently directs patient flow throughout the clinic. The Lead will coordinate general front office activities including registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties. Additionally, the Medical Office Lead will assist the Practice Manager with ensuring appropriate staffing coverage, new hire or reoccurring training processes, and facilitating training of new hires and other training initiatives. This role provides direction and support to clinical staff as requested and performs other duties as assigned.

Requirements

High School Diploma or equivalent (required)
2 years Front Office Experience in a Clinic Setting (required)
2 years Back Office Experience in a Clinic Setting (required)
Ability to perform multiple tasks in one setting
Ability to work both independently and as a team
Effectively communicate with staff, patients, vendors and other contacts
Provide positive, professional customer service to patients, staff, and visitor
Maintain patient confidentiality while handling all patient personal health information and records
Demonstrate working knowledge of health care administration concepts
Proficiency in Microsoft Office software
Possess a strong work ethic and a high level of professionalism
Be a team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

Cardiac or Vascular Specialty Clinic experience (preferred)
Bilingual in English / Spanish (preferred)

Responsibilities

Delivers care to patients utilizing the Medical Office Lead Process
Manages clinic staff on day-to-day operation
Assists in identifying and providing guidance in resolving operational issues
Efficiently directs patient flow throughout the clinic
Coordinates general front office activities including, but not limited to registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations and other related duties
Assists the Practice Manager with ensuring appropriate staffing coverage at all times, new hire or reoccurring training processes, and with facilitating training of new hires and other training initiatives
Provides direction and support to clinical staff as requested
Performs other duties as assigned