About The Position

Appointment Scheduling Specialist – Heart & Vascular Specialists Clinic – Full-Time, Days. Bring your passion to Texas Health so we are Better + Together. Work location: 3142 Horizon Road, Rockwall, TX 75032. Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am – 5:00pm. Travel: 25% to surrounding clinics as needed (mileage reimbursement provided). Heart & Vascular Specialists Clinic Highlights: Be a part of our clinic that offers the opportunity to strengthen your skills by working with our Providers and Staff in a rewarding, educational environment. If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you! Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork. We pride ourselves in being compassionate and empathic to our patients and team.

Requirements

  • High School Diploma or equivalent (required)
  • Front office position to check in/out patients
  • Insurance verification, create patient estimates, confirm and schedule appointments
  • Requires strong customer skills.
  • Good communication skills.
  • Possess a strong work ethic and a high level of professionalism.
  • A team player who handles multiple projects simultaneously in a fast paced environment.

Nice To Haves

  • 2 years related experience in Medical Provider Clinic (strongly preferred)
  • 2 years related experience in Healthcare environment (preferred)

Responsibilities

  • Delivers care to patients utilizing the Appointment Scheduling Specialist Process
  • Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
  • Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.
  • Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.
  • Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned.

Benefits

  • 401k
  • PTO
  • medical
  • dental
  • Paid Parental Leave
  • flex spending
  • tuition reimbursement
  • Student Loan Repayment Program
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