Appointment Scheduling Specialist – Breast Specialists Clinic – Full-Time, Days

Texas Health Resources•Allen, TX

22h•Onsite

About The Position

This position is for an Appointment Scheduling Specialist at the Breast Specialists Clinic. The role is full-time, 40 hours weekly, Monday through Friday, from 8:00 am to 5:00 pm. The clinic environment is characterized by strong teamwork, collaboration, fast-paced high-volume calls, and a need for compassion and empathy towards patients and the team. The innovative team works towards making healthcare more accessible, integrated, and reliable.

Requirements

High School Diploma or equivalent (required)
Requires strong customer skills.
Good communication skills.
Possess a strong work ethic and a high level of professionalism.
A team player who handles multiple projects simultaneously in a fast paced environment.

Nice To Haves

2 years related experience in Healthcare environment (strongly preferred)

Responsibilities

Delivers care to patients utilizing the Appointment Scheduling Specialist Process
Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
Responsible for answering phone calls and scheduling patient appointments.
Conduct patient pre-certification to ensure coverage for appointments and medical care.
Schedule tests, procedures, and referral appointments.
Communicate with patients regarding appointments and instructions for procedures and tests.
May collect fees such as co-pays / co-insurance.
Gathers insurance information and patient personal data.
Demonstrates positive professional customer service in all patient, staff, and visitor contacts.
Performs other duties as assigned.