Medical Office Coordinator - Hampton Health Core Physicians (40hr, Days)

Beth Israel Lahey Health•Hampton, VA

6d•$18 - $26•Onsite

About The Position

The Medical Office Coordinator provides superior customer service to patients and clients while supporting the practice with administrative duties, including phones, medical records, data entry, billing, and scheduling. The position supports the overall operation of the organization and works at Hampton Health Core Physicians. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

High school graduate or equivalent.
One year of experience.
One to three years of experience in a customer service environment.
Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

Perform front-office duties, including greeting patients, check-in and check-out, scheduling appointments, and answering or directing incoming calls.
Provide patient referrals with physician direction or ensure required referrals have been obtained for specialty-office visits.
Review and distribute interoffice and external mail; order and maintain supplies.
Collect payments and assist the billing department with accurate, timely charge and accounts-receivable entry; participate in the collection process.
Use department-specific software to enter patient information, including vaccines, test results, and surveillance data.
Create or maintain filing systems; prepare charts; respond to records requests; scan records into the electronic medical record; and retrieve files from storage.
Assist with provider scheduling at clinic and off-site locations.
Generate and maintain reports using company-specific software and Excel.
Perform other duties that support the overall operation of the organization.