Medical Office Clerk

International SOS Government Medical Services • San Antonio, TX

1d • Onsite

About The Position

As a Medical Office Clerk, you'll provide appointment scheduling, medical records, reception, and administrative support within an onsite military healthcare environment in San Antonio. You'll assist patients and visitors, coordinate primary and specialty care appointments, verify eligibility, and help ensure accurate records and requested documentation are available for patient care.

The position is full-time, Monday–Friday, 6:30 a.m.–3:30 p.m., with a one-hour unpaid meal break. Federal holidays are off. There are no evenings, nights, on-call coverage, or overtime. Compensation is $15.74–$17.49 USD per hour, with up to $5.09 per hour in Health & Welfare benefits in accordance with the Service Contract Act.

Requirements

• High school diploma or GED.
• At least six months of experience in an office setting.
• Ability to type at least 50 words per minute.
• General administrative and clerical skills, including receptionist and telephone responsibilities.
• Knowledge of medical ethics and telephone etiquette.
• Effective written and verbal communication and customer service skills.

Nice To Haves

• Familiarity with medical terminology.

Responsibilities

• Welcome patients and visitors, answer incoming calls, route inquiries, and take messages.
• Schedule, reschedule, and cancel primary, specialty, subspecialty, consult, and referral appointments; verify patient eligibility and provide general instructions or direct patients to the appropriate service.
• Create appointment schedules and templates in CHCS/AHLTA or MHS GENESIS, work with DEERS eligibility information, and resolve pending or delinquent appointments at the end of the business day.
• Process and maintain inpatient, outpatient, and ambulatory procedure records; initiate, locate, update, and file records while ensuring required documentation is available before appointments.
• Organize and research patient records, extract required data, and review records for completeness, accuracy, and consistency in accordance with regulatory requirements and established military medical-record procedures.

Benefits

• Comprehensive and competitive benefits package for full-time positions.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Basic life insurance.
• 401k plan.
• Paid time off.
• Annual bonus.
• Up to $5.09 per hour in Health & Welfare benefits, in accordance with the Service Contract Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED