Medical Office Clerk

Planned Systems International, Inc. • Bossier City, LA

10d • Onsite

About The Position

QuarterLine (QL), a Planned Systems International (PSI) company, is seeking a dedicated and qualified Medical Office Clerk to support a government healthcare contract at Barksdale Medical Group, Barksdale AFB, Louisiana within a front desk clinical setting in a Department of Defense (DoD) medical treatment facility. The selected candidate will perform critical front desk and administrative functions including greeting patients/visitors at a clinic front desk, checking patients in for patient encounters, answering the main office phone line, scheduling medical appointments, and determining patient eligibility for services as needed. They will also perform other administrative and clerical duties in support of medical care and operational support, conduct the end-of-day process at close of business, and resolve any delinquent or pending appointments in the computer system. This position is located at Barksdale Medical Group, Barksdale AFB, LA 71110, with no telework allowed. Duty hours are Monday-Friday between 0700 and 1700 Central Standard Time (CST), with shifts normally scheduled for a nine-hour period, including an uncompensated 60-minute lunch break. Contract workers will not be required to provide services in excess of 40 hours per week.

Requirements

• High School Degree or GED
• Minimum 6 months to 1 year of clerical experience in a medical setting, or any combination of education and experience that demonstrates the required knowledge, skills, and abilities.
• A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material.
• Ability to communicate effectively, both orally and in writing.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Ability to use standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automations systems to perform a substantial range of medical record maintenance support.
• U.S. Citizen
• Basic Life Support (BLS) from the American Heart Association or the American Red Cross. Certification cards must display the American Heart Association or the American Red Cross. Web-based (on-line) classes are not acceptable by the Government.
• Must be able to pass a government required security investigation and return required documentation timely.
• Shall be required to obtain documentation of required physical testing or a report of a physical examination.
• Shall be screened for tuberculosis (TB).
• Provide documentation certifying health requirements such as immunizations, annual vaccinations, and physical examination when required at the time of initial placement.
• Pre-employment drug screening.

Nice To Haves

• General knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

Responsibilities

• Contact patients to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care.
• Use multiple office automation software with varied functions to produce a wide range of documents to provide miscellaneous clerical support.
• Greet patients/visitors at a clinic front desk and check in patients for patient encounter.
• Answer the main office phone line.
• Schedule medical appointments and determine patient eligibility for services as needed.
• Perform other administrative and clerical duties in support of medical care and operational support.
• Conduct end-of-day process at close of business and resolve any delinquent or pending appointments in computer system.

Benefits

• Paid leave
• Employer sponsored group medical
• Dental insurance
• Vision insurance
• Short-term disability
• Long-term disability
• Life insurance
• AD&D coverage
• Legal services
• Identity theft insurance
• Accident insurance
• Flexible spending account
• Health saving account
• 401(k) retirement plan with employer contribution match that is immediately vested
• Professional courses
• Certifications
• Tuition reimbursement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED