Medical Office Associate II, Full Time, Days, AMG Pediatrics- Morristown, NJ

Atlantic Health System•Morristown, NJ
•$25 - $42

About The Position

The Medical Office Associate II supports the day-to-day administrative operations of AMG Pediatrics in Morristown, New Jersey. The role interviews patients to obtain case histories before appointments, schedules and coordinates appointments, and accurately updates and maintains patient health records. It also verifies insurance coverage and assists the billing department with claim processing. The associate communicates test results to patients when directed by physicians or nursing professionals, contacts patients about appointments, answers billing questions, and helps patients reschedule appointments or resolve other scheduling issues. Other related duties may be assigned. The schedule is a day shift, Monday through Friday, with rotating Saturdays.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of administrative experience.

Nice To Haves

  • Associate degree in Medical Office Management, Business, or a related field.
  • 1 year of experience in a medical office environment or relevant area.

Responsibilities

  • Interview patients for case histories prior to appointments.
  • Schedule and coordinate appointments.
  • Accurately update and maintain patients' health records.
  • Verify insurance coverage and assist the billing department with processing claims.
  • Communicate test results to patients when directed by physicians or nursing professionals.
  • Contact patients regarding appointments and answer billing questions.
  • Assist patients with rescheduling appointments and other scheduling issues.
  • Perform other related duties as assigned.
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