Medical Office Associate I, Full Time, Days, 8am-4pm, AMG Family Medicine, Freehold, NJ

Atlantic Health System•Freehold, NJ

6h•Onsite

About The Position

The Medical Office Associate I (Front Desk Receptionist) provides day-to-day operational support and high-quality customer service to patients. The role supports both the front and back of the medical office, including billing support, scheduling, coding, patient communication, and filing. The position is with AMG Family Medicine in Freehold, New Jersey, and is listed as full time, days, 8 a.m.–4 p.m. Atlantic Medical Group is a physician-led and physician-governed multispecialty group with more than 1,000 physicians and advanced practice providers at over 300 locations in northern and central New Jersey and northeast Pennsylvania. Its mission is to deliver exceptional care while recognizing the unique needs of those it serves. The organization describes its vision as achieving the best outcomes with patients at the center of a physician-led team, driven by service, innovation, and continuous learning.

Requirements

High school diploma or equivalent.
Preferred: Associate degree in Medical Office Management, Business, or a related field.
Preferred: 3 or more years of experience in a medical office environment or relevant area.
Preferred: 2 or more years of administrative experience.

Nice To Haves

Associate degree in Medical Office Management, Business, or a related field.
3 or more years of experience in a medical office environment or relevant area.
2 or more years of administrative experience.

Responsibilities

Interview patients to obtain case histories before appointments.
Schedule and coordinate appointments.
Accurately update and maintain patients’ health records.
Verify insurance coverage and assist the billing department with claim processing.
Communicate test results to patients when directed by physicians or nursing professionals.
Contact patients regarding appointments and answer billing questions.
Assist patients with rescheduling appointments and other scheduling issues.
Perform other related duties as assigned.
Maintain confidentiality and comply with HIPAA requirements.

Benefits

Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
Life and AD&D insurance.
Short-term and long-term disability, with options to supplement.
403(b) retirement plan with employer match and additional non-elective contribution.
PTO and paid sick leave.
Tuition assistance, advancement, and academic advising.
Parental, adoption, and surrogacy leave.
Backup and on-site childcare.
Well-being rewards.
Employee Assistance Program (EAP).
Fertility benefits and Healthy Pregnancy Program.
Flexible spending and commuter accounts.
Pet, home, auto, identity theft, and legal insurance.