Medical Office Associate I, Full Time, Day, AMG Family Medicine, South Orange, NJ

Atlantic Health System•South Orange, NJ

3d•$21 - $35

About The Position

The Medical Office Associate (Front Desk Receptionist) provides day-to-day operational support by performing administrative tasks and delivering high-quality customer service to patients. The role manages front- and back-office functions, including billing support, scheduling, coding, patient communication, and filing.

Requirements

High school diploma or equivalent.

Nice To Haves

Associate degree in Medical Office Management, Business, or a related field.
Three or more years of experience in a medical office environment or relevant area.
Two or more years of administrative experience.

Responsibilities

Interview patients to obtain case histories before appointments.
Schedule and coordinate appointments.
Accurately update and maintain patients’ health records.
Verify insurance coverage and assist the billing department with processing claims.
Communicate test results to patients when directed by physicians or nursing professionals.
Contact patients regarding appointments and answer billing questions.
Assist patients with rescheduling appointments and other scheduling issues.
Perform other related duties as assigned.
Maintain confidentiality and comply with HIPAA requirements.

Benefits

Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
Life and AD&D insurance.
Short-term and long-term disability, with options to supplement.
403(b) retirement plan with employer match and an additional non-elective contribution.
PTO and paid sick leave.
Tuition assistance, advancement, and academic advising.
Parental, adoption, and surrogacy leave.
Backup and on-site childcare.
Well-being rewards.
Employee Assistance Program (EAP).
Fertility benefits and Healthy Pregnancy Program.
Flexible Spending and commuter accounts.
Pet, home and auto, identity theft, and legal insurance.