Medical Assistant I - South End Family Medicine

Advocate Health•Charlotte, NC

6d•$22 - $33•Onsite

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports providers and patients through rooming, clinical procedures, laboratory work, medication and vaccine administration, and clinic-related administrative tasks. The Medical Assistant communicates and works effectively with the care team, maintains a clean and stocked work area, and provides age-appropriate care based on patients’ developmental needs. The position is full time, 40 hours per week, in South End Family Medicine. Clinic hours are 7:00 AM to 5:00 PM, Monday through Friday. The listed pay range is $21.85–$32.80.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying clinical military training or EMT preparation where accepted by the applicable division; some divisions accept two years of verifiable full-time Medical Assistant experience within the last five years in lieu of program completion.
Current AHA BLS certification is required in some divisions; other listed divisions require BLS for Healthcare Providers certification within 45 days unless the department leader determines it is not required.
Successful completion of Atrium Health’s competency assessment where required by the applicable division.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills and ability to establish rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member, when available, for patient lifts over 35 pounds or when the patient cannot assist.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to operate equipment necessary to perform the job and wear protective clothing and equipment as needed when exposed to workplace hazards.
No prior experience required.

Responsibilities

Follow Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the specialty area.
Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and results tracking.
Perform Point of Care testing and CLIA-approved waived laboratory and practice-specific diagnostic testing in accordance with orders and CLIA standards.
Safely administer medications and vaccines according to the rights of medication administration.
Perform additional assigned duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Cross-train and perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
Communicate effectively and promptly, work as part of the team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
Provide care appropriate to patients’ ages and developmental needs, following departmental policies and procedures.