About The Position

The Certified Medical Assistant provides general direct and indirect patient care in a clinical setting under the direct supervision of a physician. The role collaborates with the interdisciplinary care team to support practice operations and excellent patient care. The assistant helps ensure medical facilities run smoothly and may work in a clerical, administrative, or clinical capacity, including performing specialized tasks. Duties include patient intake, updating medical records, screening, interviewing patients, recording clinical information and test results, taking vital signs, collecting specimens, and administering medication under physician supervision. The assistant supports walk-in and scheduled visits, helps patients navigate the health care system and attend appointments, assists physicians with examinations, and prepares laboratory samples. Other responsibilities include greeting patients, scheduling appointments, maintaining medical records, cleaning and preparing examination rooms, providing emotional support in accordance with the patient's plan of care, and assisting with specialist referrals. Additional related duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • National Certification CCMA from NHA, AAMA, NAHP, ARMA, AMT, AMCA, or NCCT.
  • Excellent communication, work ethic, active listening, adaptability in a fast-paced environment, and professionalism.
  • Strong written and communication skills.

Nice To Haves

  • Associate's degree in Medical Care or a related field.
  • One year of experience in health care services.
  • Two or more years of experience in an outpatient or ambulatory setting.
  • BLS upon hire.
  • Experience with EPIC or a similar EMR system.
  • Ability to work within computer systems.

Responsibilities

  • Handle patient intake, update medical records, and administer appropriate screening tools.
  • Record medical information and test results; conduct patient interviews; take and record vital signs; collect specimens; and administer medication under physician supervision.
  • Assist with walk-in and scheduled clinic visits, verify and record clinical data, and follow quality standards.
  • Guide patients through the health care system and help them arrive at scheduled appointments on time.
  • Take vital signs to establish a baseline before patients see a physician.
  • Work closely with physicians to assist with examinations and clinical tasks.
  • Collect and prepare laboratory samples, instruct patients on sample collection, and draw blood as needed.
  • Greet patients and schedule appointments.
  • Record patient medical histories and vital signs in the computer system.
  • Clean and sanitize patient rooms and reorganize them between visits.
  • Prepare examination rooms, disinfect equipment, and stock supplies.
  • Provide emotional support related to the patient's clinical situation in accordance with the plan of care.
  • Assist with referrals to appropriate specialists for diagnosis or treatment.
  • Perform other related duties as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
  • Life and AD&D insurance.
  • Short-term and long-term disability, with options to supplement.
  • 403(b) retirement plan with employer match and additional non-elective contribution.
  • PTO and paid sick leave.
  • Tuition assistance, advancement, and academic advising.
  • Parental, adoption, and surrogacy leave.
  • Backup and on-site childcare.
  • Well-being rewards.
  • Employee Assistance Program (EAP).
  • Fertility benefits and Healthy Pregnancy Program.
  • Flexible spending and commuter accounts.
  • Pet, home and auto, identity theft, and legal insurance.
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