Medical Office Associate I, Full Time - Days, Pediatrics, Morristown

Atlantic Health System•Morristown, NJ

12h

About The Position

The Medical Office Associate I supports daily administrative operations in a pediatrics physician practice in Morristown. The role manages phones, greets patients, schedules and confirms appointments, enters demographic and patient information, verifies insurance coverage, completes forms, collects co-pays, and balances cash. It also maintains the schedule in the EMR system and processes pre-certifications, authorizations, referrals, and medical-record releases. Other related duties may be assigned.

Requirements

High school diploma or equivalent experience.
Excellent verbal and written communication skills.
Customer- and employee-focused, with demonstrated ability to multitask.
Proficiency with the Microsoft Office suite.

Nice To Haves

Prior administrative experience in a physician practice is strongly preferred.
Knowledge of computerized scheduling and an EMR system is a plus.

Responsibilities

Manage phones.
Greet patients.
Schedule and confirm appointments.
Enter demographic and patient information.
Verify insurance coverage, complete forms, and collect co-pays.
Balance cash.
Maintain the schedule in the EMR system.
Process pre-certifications, authorizations, referrals, and medical-record releases.
Perform other related duties as assigned.

Benefits

Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
Life and AD&D insurance.
Short-term and long-term disability, with options to supplement.
403(b) retirement plan with employer match and additional non-elective contribution.
PTO and paid sick leave.
Tuition assistance, advancement, and academic advising.
Parental, adoption, and surrogacy leave.
Backup and on-site childcare.
Well-being rewards.
Employee Assistance Program.
Fertility benefits and Healthy Pregnancy Program.
Flexible spending and commuter accounts.
Pet, home and auto, identity theft, and legal insurance.