Medical Office Assistant (MOA)

Healthier Mississippi People LLC • Canton, MS

11d

About The Position

The Medical Office Assistant supports physicians and other primary health care providers with clerical, financial, and general medical office operations in an ambulatory practice. The role supports clinic operations by performing medical office, billing, and clinical duties as required by the specific clinic.

The assistant handles patient-facing and administrative tasks, including check-in, appointment scheduling, patient records, demographic and insurance verification, billing, and bookkeeping. The role may also support patient histories and examinations, educate patients on specified medical issues within established guidelines, prepare and maintain examination rooms and supplies, and follow clinic safety, infection-control, and regulatory procedures. Duties are examples and may be added to or changed by management.

Requirements

• High school diploma or GED.
• Knowledge of general medical office procedures.
• Good telephone skills and excellent customer service skills.
• Ability to multitask.
• Ability to type 35 words per minute.
• Knowledge of Microsoft Word.
• Interpersonal skills for interacting with patients and staff.
• Verbal and written communication skills.
• General understanding and application of basic accounting principles.

Responsibilities

• Answer telephones and greet patients.
• Pull, update, prepare, and file patient medical records and charts.
• Check in patients, assist with patient histories, and verify the accuracy of patient information.
• Verify patient demographic and insurance information.
• Schedule appointments and assist with scheduling, coding, and billing medical and ambulatory surgical procedures.
• Perform billing, bookkeeping, and other general medical office procedures in accordance with clinic protocols.
• Chaperone or assist providers during examinations and other patient care activities when called upon.
• Educate and advise patients on specified medical issues within established guidelines.
• Arrange examination-room equipment, clean rooms, and escort patients to and from assigned rooms.
• Dispose of contaminated supplies and maintain stocks of medical supplies and medications as appropriate to the clinic.
• Practice safety, environmental, and infection-control methods and comply with HIPAA, OSHA, infection-control, and medical-records requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED