Medical Office Assistant- ENT Associates

Southern Ohio Medical Center•Portsmouth, OH

About The Position

The Medical Office Assistant at ENT Associates works under the supervision of the Office Manager, Office Supervisor, and/or Family Health Center Manager. The role performs clerical duties related to patient registration, tracking, and logging patient visits, and ensures managed care patients receive appropriate pre-certification or authorization before appointments. The assistant communicates effectively with others, helps coordinate patient care with the health care team, and performs other duties as assigned.

Requirements

High school diploma or successful completion of an equivalent high school exam.
BLS certification within 90 days of hire.

Nice To Haves

Medical office experience.
Computer experience.

Responsibilities

Register patients and ensure their information is up to date, including address and insurance changes.
Verify insurance eligibility by obtaining copies of patients’ insurance cards and ensuring registration forms are accurate.
Use computer fields and insurance company information accurately, including demographics and insurance screens.
Answer multi-line phones and schedule appointments.
Collect patient payments and maintain a balanced cash drawer.
Schedule referrals and outpatient testing or procedures.
Register new patients from referrals and contact referring providers with appointment information.
Verify insurance benefits and obtain appropriate authorization and certification for appointments and procedures.
Register inpatients from billing census sheets.
Collaborate with the Physician Billing Department to resolve billing issues.
Assist in coordinating patient care with other members of the health care team.

Benefits

Competitive pay with quarterly market analysis.
Performance-based annual increase and bonus eligibility.
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension).
Comprehensive medical, dental, and vision coverage.
Medical and dependent care flexible spending accounts.
Earned Wage Access.
Paid Time Off bank with 3 annual sick days.
Life insurance and disability coverage.
Tuition and certification assistance.
Discounted or free gym membership through Club LC.
Employee discount and payroll deduction programs.