Medical Office Assistant (Acute Care and Total Wellness)

Johnston County • Johnston County Public Health Department, NC

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About The Position

Johnston County Public Health Department is hiring a full-time Medical Office Assistant for its Float/Acute Care Team. The team works across preventive health clinics providing care to adults and children. The position may work in the Primary Care, Women’s Health, Child Health, Acute Care, and Total Wellness clinics, with priority assigned to the Total Wellness Clinic.

The role supports clinic operations and patient care, including clinic setup, client flow, explaining procedures, positioning clients, taking weights and measurements, checking vital signs, demonstrating personal hygiene, and ensuring clients understand professional diagnosis and medication instructions. Duties may also include scheduling appointments and coordinating specialty referrals.

Applications are accepted until the position is filled, and the posting may close at any time. Candidates should document all relevant work history because qualifications and salary determination are based on experience. Final candidates are subject to a pre-employment background check, and a reference check will be conducted. Other pre-employment checks may apply, including drug screening and fingerprinting. A conviction does not automatically disqualify an applicant; each situation is reviewed case by case.

Requirements

• Must be a Certified Nursing Assistant (CNA).
• Meet one of the following education and experience combinations: a high school diploma or GED and completion of a one-year formal medical office assisting training course at a community college or technical institute; a high school diploma or GED and a combination of one year of clerical and health- or dental-related experience; or an equivalent combination of education and experience.
• Some knowledge of patient-care principles and practices and practical nursing techniques.
• Some knowledge of common health and safety precautions in local health departments.
• Ability to work with staff and patients under supervision and departmental policies.
• Ability to use sound judgment and empathy when dealing with patients.
• Ability to follow oral and written instructions.

Responsibilities

• Work across preventive health divisions, including Primary Care, Women’s Health, Child Health, Acute Care, and Total Wellness, with priority in the Total Wellness Clinic.
• Assist with clinic setup and manage client flow.
• Explain clinic procedures to clients and position clients as needed.
• Obtain weights and measurements and check vital signs.
• Demonstrate personal hygiene.
• Ensure clients understand professional diagnosis and medication instructions.
• As needed, assist with appointment scheduling and coordinate specialty referrals.
• Maintain clerical records and compile reports from those records.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED