Medical Office Assistant, Farmington Internal Medicine

UR Medicine Thompson Health•Farmington, NY

5d•Onsite

About The Position

The Medical Office Assistant (MOA) participates in the multidisciplinary process of providing care and service to patients and their families by performing selected clinical tasks within the scope of practice established by New York State Education Department rules and regulations. The role includes supporting physicians and nurses, assisting with examinations and minor surgical procedures, and helping maintain efficient practice operations. The MOA is expected to manage a demanding workload accurately, represent the office professionally, provide excellent customer service, and protect confidential information. The position is full-time, days, and may require occasional travel to other practices within a 25-minute radius of the hospital to provide coverage. Pay is $19.64–$24.50, based on experience.

Requirements

High school diploma or equivalent.
BLS certification.
Excellent customer service skills.
Ability to manage a demanding workload accurately.
Ability to work independently and collaboratively as part of a team.
Willingness and flexibility to travel to other practices upon management request.
Attention to detail.
Ability to protect confidential information.

Nice To Haves

Graduate of an approved Medical Office Assistant certification program.
Phlebotomy skills, or willingness to attain them after employment.
Medical Office Assistant experience.
EMR experience.
CMOA certification.

Responsibilities

Manage supplies inventory, stocking, and ordering.
Room patients and take vital signs.
Perform phlebotomy, EKGs, specimen collection, and point-of-care testing as applicable.
Document medical records and prepare charts.
Assist providers with examinations and minor surgical procedures.
Support physicians and nurses and participate in departmental meetings.
Identify opportunities to improve processes and patient service.
Provide patient-centered, friendly service to patients and families.
Maintain collaborative working relationships with patients, families, coworkers, medical staff, management, and other departments.
Perform care appropriate to the ages of patients served and apply knowledge of growth and development across the lifespan.
Use time-management, keyboarding, and multitasking skills to maintain efficient practice operations.
Complete assignments independently while contributing to team-based work and meetings.
Meet applicable hospital, state, federal, and other regulatory requirements.
Maintain current certification requirements if certified.
Travel to other practices when requested by management.
Protect the confidentiality of sensitive information.
Maintain attention to detail and accuracy.