Medical Office Assistant, Farmington Internal Medicine

UR Thompson Health • Town of Farmington, NY

14h • $20 - $25

About The Position

The Medical Office Assistant (MOA) participates in the multidisciplinary process of providing care and service to patients and their families through selected clinical tasks. Clinical tasks must be performed within the scope of practice consistent with New York State Education Department rules and regulations. The position supports providers and staff in a primary or specialty care office, maintains efficient practice operations, provides professional and patient-centered service, and safeguards confidential information. The role is full-time, day shift, and may occasionally require travel to other practices in the Finger Lakes region within a 25-minute radius of the hospital to provide coverage. Pay is $19.64–$24.50, based on experience.

Requirements

• High school diploma or equivalent.
• BLS certification.
• Excellent customer service and communication skills.
• Ability to develop and maintain collaborative working relationships with patients, families, coworkers, medical staff, management, and other health system departments.
• Time management, keyboarding, and multitasking skills.
• Ability to work independently and as part of a team.
• Flexibility and willingness to travel to other practices upon management request.
• Attention to detail and ability to maintain accuracy.
• Ability to safeguard confidential information.

Nice To Haves

• Graduation from an approved Medical Office Assistant certification program.
• Phlebotomy skills or willingness to attain them after employment.
• Medical Office Assistant experience.
• EMR experience.
• CMOA certification.

Responsibilities

• Manage supplies inventory, stocking, and ordering.
• Room patients and take vital signs.
• Perform phlebotomy, EKGs, specimen collection, and point-of-care testing (POCT).
• Document in medical records and prepare charts.
• Assist providers with examinations and minor surgical procedures.
• Support physicians and nurses and participate enthusiastically in departmental meetings.
• Identify ways to improve processes and patient service.
• Manage a demanding workload accurately and represent the office and staff professionally.
• Provide excellent customer service to patients, families, staff, physicians, providers, management, vendors, and the public.
• Protect the confidentiality of sensitive information about patients, staff, and the health system.
• Provide patient-centered care appropriate to the ages and developmental needs of patients served.
• Work independently on assignments while contributing to team-based work and meetings.
• Meet applicable hospital, state, federal, and other regulatory requirements.
• Maintain certification requirements if certified.
• Travel to other practices when requested by management.

Benefits

• Health, dental, and vision insurance.
• Tuition reimbursement up to $6,000 per year.
• Contribution and match on retirement plan.
• Four weeks of paid time off.
• Access to Success coaches.
• Free parking.
• Employee wellness offerings, including biometric screenings, wellness programs, an onsite gym, a Zen Room, and a Community Shared Agriculture program.
• Staff recognition platforms, including Shining Stars and the CARESCount website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED