Medical Liaison - Liver Health - Ohio Valley - OH, KY, W. PA

Novo Nordisk•Cincinnati, OH

3d•Onsite

About The Position

The Medical Liaison serves as a scientific liaison between Novo Nordisk and key external customers, advancing scientific exchange and communicating medical, scientific, and product information to healthcare providers, organized provider groups, accounts, and other relevant healthcare organizations. The role builds relationships and demonstrates the clinical outcomes and benefits of Novo Nordisk products, provides medical information, and coordinates educational workshops, round tables, and medical forums. The position may also identify potential clinical trial sites across stages of development. The liaison provides advanced scientific and medical field support to internal Medical, Sales, Marketing, Managed Care, and Government teams. The role develops and maintains medical territory and account plans in coordination with the Field Director, with territory priorities adjusted in response to customer needs and analytics. It serves as an organizational spokesperson on advanced medical and technical projects and develops relationships with external stakeholders including key opinion leaders, academic institutions, physicians, nurse practitioners, diabetes educators, pharmacists, organized providers, integrated delivery networks, and managed care organizations. The position is field-based and covers Ohio, Kentucky, and Western Pennsylvania. The ideal candidate lives within the territory or in a bordering state near a major airport. Overnight travel of 50–75% is required, and the employee must maintain a valid driver’s license and remain within the company’s motor vehicle record points threshold.

Requirements

Doctoral degree required.
At least two years of experience in a health-related system, pharmaceutical company, or managed care environment required.
Strong communication skills.
Must maintain a valid driver’s license and remain in good standing under the company’s motor vehicle record points threshold.
Must be able to meet the field-based travel requirement of 50–75% overnight travel.

Nice To Haves

Relevant clinical and/or therapeutic experience preferred.
Business acumen or knowledge gained through experience such as participation in formulary process decisions.
Extensive experience in diabetes strongly preferred.
Ability to live within the territory or in a bordering state near a major airport is ideal.

Responsibilities

Complete administrative duties accurately and on time in accordance with current standard operating procedures and working practices.
Comply with applicable guidelines, policies, legal, regulatory, and compliance requirements.
Manage regional business and operational budgets effectively; provide monthly reports on regional scientific support activities and budget expenditures as directed.
Maintain knowledge of Novo Nordisk processes and procedures and help other Field Medical Affairs members understand them.
Record customer activities in a customer response management system such as VEEVA and record expenses in Concur according to Field Medical Affairs procedures.
Attend assigned medical and scientific meetings, stay current on issues and new product data, develop relationships with healthcare providers and integrated health networks, and support appropriate use of Novo Nordisk products and services.
Support representatives and managers in responding to questions from healthcare providers and integrated health networks.
Combine account management, business, and scientific expertise to develop collaborative relationships and establish medical account strategies and plans.
Collaborate with Health Economics & Outcomes Research to communicate the scientific value proposition of Novo Nordisk products and devices to customers and formulary decision makers, and deliver HEOR presentations upon request.
Work with Marketing and Sales management to inform scientific strategies for optimizing products and development activities in the medical community.
Collaborate with clinical trial and study sites to coordinate studies, support timely review, initiation, and completion, and facilitate publication of results.
Provide clinical support to investigators, including study education, patient recruitment and retention support, responses to investigator requests, and feedback to other internal groups.
Coordinate with regional Field Medical Affairs colleagues to provide integrated coverage of regional clinical and scientific needs.
Coordinate customized system-wide clinical education and support within integrated health networks and manage Novo Nordisk’s professional relationships across those networks.
Coordinate with the relevant HSM to provide scientific and clinical education to executives, medical directors, and formulary stakeholders to support appropriate access to Novo Nordisk products and services.
Develop and present product and scientific updates, including formulary presentations within integrated health networks, using approved materials.

Benefits

Company bonus based on individual and company performance.
Long-term incentive compensation and/or a company vehicle depending on position level or other company factors.
Medical, dental, and vision coverage.
Life insurance and disability insurance.
401(k) savings plan.
Flexible spending accounts.
Employee assistance program.
Tuition reimbursement program.
Voluntary benefits, including group legal, critical illness, identity theft protection, pet insurance, and auto/home insurance.
Sick time, flexible vacation, and parental leave.