Medical Liaison - Liver Health - Northeast - CT, MA, RI

Novo Nordisk • Boston, MA

3d • Onsite

About The Position

The Medical Liaison builds relationships and demonstrates the clinical outcomes and benefits of Novo Nordisk products. Within Field Medical Affairs, the role serves as a scientific liaison between Novo Nordisk and key external customers, providing advanced product, scientific, and medical field support to internal teams and communicating scientific expertise to healthcare providers, organized providers and accounts, and other relevant healthcare organizations. The position provides medical information and coordinates educational workshops, round tables, medical forums, and other activities. It may also identify sites for clinical trials at all stages of development.

The role develops and maintains medical territory and account plans in coordination with the Field Director. Territory priorities may change based on customer needs and analytics. The Medical Liaison works with internal teams and external stakeholders—including clinicians, healthcare providers, academic institutions, organized provider networks, and managed care organizations—to support scientific exchange, clinical education, appropriate product use, and access to Novo Nordisk products and services.

This is a field-based position covering Massachusetts, Rhode Island, and Connecticut. The ideal candidate lives within the territory or in a bordering state near a major airport. The position requires 50–75% overnight travel and maintaining a valid driver’s license in good standing. The job family includes Medical Liaison and Senior Medical Liaison levels; title and level are determined during recruitment based on experience, scope, proficiency, and business need.

Requirements

• Doctoral degree required.
• At least two years of experience in a health-related system, pharmaceutical company, or managed care environment required.
• Strong communication skills.
• Must maintain a valid driver’s license and remain in good standing under the company’s Motor Vehicle Records points threshold.
• Must live within the territory or in a bordering state near a major airport, as the ideal candidate.

Nice To Haves

• Relevant clinical and/or therapeutic experience preferred.
• Business acumen or knowledge demonstrated through experience such as participation in formulary process decisions.
• Extensive experience in diabetes strongly preferred.

Responsibilities

• Complete administrative duties accurately and promptly in accordance with standard operating procedures and working practices.
• Comply with applicable guidelines, policies, legal, regulatory, and compliance requirements.
• Manage regional business and operational budgets effectively.
• Maintain knowledge of Novo Nordisk processes and procedures and help other Field Medical Affairs members understand them.
• Provide monthly reports to the Director on regional scientific support activities and budget expenditures as directed.
• Record customer activities in a customer response management system, such as VEEVA, and expenses in Concur in accordance with Field Medical Affairs procedures.
• Attend assigned medical and scientific meetings, stay current on issues and data concerning Novo Nordisk products, develop relationships with healthcare providers and organized provider networks, support appropriate product use, and assist representatives and managers with provider questions.
• Use account management skills, business acumen, and scientific expertise to build collaborative relationships and enhance value.
• Establish medical account strategies and plans by identifying and cultivating key relationships and collaboration opportunities.
• Collaborate with Health Economics & Outcomes Research to deliver the scientific value proposition of Novo Nordisk products and devices to customers and formulary decision makers, and deliver HEOR presentations upon request.
• Collaborate with Marketing and Sales management to inform scientific strategies for Novo Nordisk products and development activities in the medical community.
• Collaborate with clinical trial and study investigation sites to coordinate studies, support timely review, initiation, and completion, and facilitate publication of study results.
• Provide clinical support to investigators, including study education, patient recruitment and retention support, responses to investigator requests, and feedback to other groups.
• Coordinate with regional Field Medical Affairs team members to provide comprehensive coverage of regional clinical and scientific needs.
• Coordinate with internal stakeholders to provide customized system-wide clinical education and support within integrated health networks and manage Novo Nordisk professional relationships at the account level.
• Coordinate with the relevant HSM to provide scientific and clinical education to chief executives, medical directors, and formulary stakeholders to support access to Novo Nordisk products and services.
• Develop and present product and scientific updates, including formulary presentations within integrated health networks, using approved materials.

Benefits

• Company bonus based on individual and company performance.
• Long-term incentive compensation and/or a company vehicle, depending on position level or other company factors.
• Medical, dental, and vision coverage.
• Life insurance.
• Disability insurance.
• 401(k) savings plan.
• Flexible spending accounts.
• Employee assistance program.
• Tuition reimbursement program.
• Voluntary benefits, including group legal, critical illness, identity theft protection, pet insurance, and auto/home insurance.
• Sick time policy.
• Flexible vacation policy.
• Parental leave policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree