Medical Liaison - Liver Health - Northwest

Novo Nordisk • San Francisco, CA

2d • Onsite

About The Position

The Medical Liaison works within Novo Nordisk’s Field Medical Affairs organization as a scientific liaison between the company and key external customers. The role builds relationships and advances scientific exchange by communicating clinical, scientific, and medical information to healthcare providers, organized providers and accounts, and other relevant healthcare organizations. It provides advanced field support to Medical, Sales and Marketing, Managed Care, and Government teams, drawing on scientific expertise and professional credentials.

The position develops and maintains territory and account medical plans in coordination with the Field Director. It supports product and scientific education, HEOR presentations, clinical studies, and customized clinical education for integrated health networks. Territory priorities may change in response to customer needs and analytics. The role is field-based and covers Northern California, Oregon, and Washington; the ideal candidate lives within the territory or in a bordering state near a major airport. Overnight travel of 50–75% is required.

Requirements

• Doctoral degree.
• At least two years of experience in a health-related system, pharmaceutical company, or managed care environment.
• Strong communication skills.
• Must maintain a valid driver's license and remain within the company’s Motor Vehicle Records points threshold.
• Must be able to meet the field-based territory requirement; the ideal candidate lives within Northern California, Oregon, Washington, or a bordering state near a major airport.
• Must be able to travel overnight 50–75% of the time.

Nice To Haves

• Relevant clinical and/or therapeutic experience.
• Business acumen or knowledge demonstrated through experience such as participating in formulary process decisions.
• Extensive experience in diabetes.

Responsibilities

• Complete administrative duties accurately and on time in accordance with standard operating procedures and working practices.
• Comply with applicable guidelines, policies, legal, regulatory, and compliance requirements.
• Manage regional business and operational budgets effectively, and provide monthly reports on regional scientific support activities and budget expenditures as directed.
• Record activities in a customer response management system such as VEEVA and expenses in Concur according to Field Medical Affairs procedures.
• Attend assigned medical and scientific meetings, stay current on issues and data related to Novo Nordisk products, and develop relationships with key healthcare providers and integrated health networks.
• Support appropriate use of Novo Nordisk products and services and assist representatives and managers in responding to healthcare provider and integrated health network questions.
• Use account management skills, business acumen, and scientific expertise to develop collaborative relationships and establish medical account strategies and plans.
• Identify key relationships and appropriate collaboration opportunities.
• Collaborate with the HEOR team to communicate the scientific value proposition of Novo Nordisk products and devices to key customers and formulary decision makers, and deliver HEOR presentations upon request.
• Collaborate with Marketing and Sales management on scientific strategies for Novo Nordisk products and development activities in the medical community.
• Collaborate with clinical trial and study sites to coordinate studies, support timely review, initiation, completion, and publication, and assist with investigator education, patient recruitment and retention, and responsive requests.
• Coordinate with regional Field Medical Affairs colleagues to provide integrated coverage of regional clinical and scientific needs.
• Coordinate customized, system-wide clinical education and support within integrated health networks and manage Novo Nordisk professional relationships with those networks at the account level.
• Coordinate with the respective HSM to provide scientific and clinical education to executives, medical directors, and formulary stakeholders to support access to Novo Nordisk products and services.
• Develop and present product and scientific updates, including formulary presentations within integrated health networks, using approved materials.

Benefits

• Company bonus based on individual and company performance.
• Long-term incentive compensation and/or a company vehicle, depending on position level or other company factors.
• Medical, dental, and vision coverage.
• Life insurance.
• Disability insurance.
• 401(k) savings plan.
• Flexible spending accounts.
• Employee assistance program.
• Tuition reimbursement program.
• Voluntary benefits including group legal, critical illness, identity theft protection, pet insurance, and auto/home insurance.
• Time off under the sick time policy, flexible vacation policy, and parental leave policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree