Medical Liaison - Liver Health - Mid-Atlantic - VA, NC, SC

Novo Nordisk•Raleigh, NC

3d•Onsite

About The Position

The Medical Liaison serves as a scientific liaison between Novo Nordisk Inc. (NNI) and key external customers, advancing scientific exchange and communicating clinical outcomes and product benefits to healthcare providers and other relevant organizations. The role provides advanced product, scientific, and medical field support to Medical, Sales and Marketing, Managed Care, and Government teams, drawing on scientific expertise and professional credentials. Territory priorities may be adjusted based on customer needs and analytics. The position develops and maintains territory and account medical plans in coordination with the Field Director. The liaison builds relationships with healthcare providers, key opinion leaders, academic institutions, organized providers, integrated delivery networks, and managed care organizations. The role supports medical education, scientific presentations, clinical studies, and collaborations with internal teams, while ensuring compliance with applicable policies, procedures, and regulations. This is a field-based role covering Virginia, North Carolina, and South Carolina. The ideal candidate lives within the territory or in a bordering state near a major airport and must be able to travel overnight 50–75% of the time.

Requirements

Doctoral degree.
At least two years of experience in a health-related system, pharmaceutical company, or managed care environment.
Strong communication skills.
Valid driver's license and compliance with the company's motor vehicle record points threshold.
Ability to travel overnight 50–75% of the time.

Nice To Haves

Relevant clinical and/or therapeutic experience.
Business acumen or knowledge gained through experience such as participation in formulary process decisions.
Extensive experience in diabetes.

Responsibilities

Complete administrative duties accurately and on time in accordance with current standard operating procedures and working practices.
Comply with all guidelines, policies, legal, regulatory, and compliance requirements.
Manage regional business and operational budgets effectively and maintain knowledge of relevant company processes and procedures.
Provide monthly reports to the Director on regional scientific support activities, including budget expenditures as directed.
Record customer activities in a customer response management system such as VEEVA and expenses in Concur in accordance with Field Medical Affairs procedures.
Attend assigned medical and scientific meetings, stay current on issues and new data related to NNI products, and develop relationships with healthcare providers and integrated health networks.
Support appropriate use of NNI products and services and assist representatives and managers in responding to healthcare provider and integrated health network questions.
Establish medical account strategies and plans by identifying and cultivating key relationships and collaboration opportunities.
Collaborate with the HEOR team to communicate product and device value propositions to key customers and formulary decision makers, and deliver HEOR presentations upon request.
Collaborate with Marketing and Sales management to inform scientific strategies for NNI products and development activities in the medical community.
Coordinate with clinical trial and study sites to facilitate timely review, initiation, completion, and publication of studies.
Provide clinical support to investigators, including study education, patient recruitment and retention support, responses to investigator requests, and feedback to other groups.
Coordinate with regional Field Medical Affairs team members to provide integrated coverage of regional clinical and scientific needs.
Coordinate customized clinical education and support across integrated health networks and manage Novo Nordisk professional relationships with those networks.
Coordinate with the respective HSM to provide scientific and clinical education to executives, medical directors, and formulary stakeholders to support appropriate product and service access.
Develop and present product and scientific updates, including formulary presentations within integrated health networks, using approved materials.

Benefits

Company bonus based on individual and company performance.
Long-term incentive compensation and/or a company vehicle, depending on position level or other company factors.
Medical, dental, and vision coverage.
Life insurance and disability insurance.
401(k) savings plan.
Flexible spending accounts.
Employee assistance program.
Tuition reimbursement program.
Voluntary group legal, critical illness, identity theft protection, pet insurance, and auto/home insurance benefits.
Time off under the sick time policy, flexible vacation policy, and parental leave policy.