Medical Science Liaison, CNS - Northeast

Otsuka • New York City, NY

5d • Onsite

About The Position

Otsuka America Pharmaceutical, Inc. uses an ecosystem-based customer engagement model focused on meeting the needs of patients, caregivers, and healthcare providers. The Medical Science Liaison (Sr Manager) is an integral member of an ecosystem team and contributes to the ecosystem strategic business plan by identifying key stakeholders and helping customize regional business strategy to local needs. This field-based position provides clinical, scientific, and health economic information related to CNS disease states and the appropriate use of approved Otsuka products.

The MSL engages key influencers, local practice leaders, healthcare providers, and patient groups to support patient outcomes aligned with Otsuka’s objectives. Working with ecosystem partners, the MSL helps address customers’ medical and educational needs, may cover multiple CNS products, and participates in broad clinical and scientific discussions that affect patient care. The role also gathers customer insights and contributes to medical strategies, evidence-generation efforts, clinical trials, and cross-functional initiatives.

Requirements

• MD/DO, PharmD, or PhD in life sciences; alternatively, a master’s degree with equivalent psychiatry or CNS clinical experience.
• At least 2 years of pharmaceutical medical affairs or relevant work experience.
• Understanding of health-system interconnectivity and patient-care delivery, with experience working with healthcare professionals and other decision makers.
• Strong business acumen, including knowledge of the industry, Otsuka’s business model and value proposition, competitors, and marketplace dynamics.
• Ability to identify solutions with the goal of improving patient outcomes.
• Excellent communication and collaboration skills, with professional maturity, confidence, and competence.
• Strong conflict-resolution skills and the ability to resolve issues effectively and quickly with affected parties in a cross-functional environment.
• Ability to strategically lead others and project teams.
• Ability to summarize and communicate complex information and business objectives concisely and effectively in presentations and other interactions.
• Strong understanding of industry legal, regulatory, and compliance requirements.
• Ability to work in an ambiguous environment undergoing transformation.
• Demonstrated behaviors aligned with Otsuka’s corporate brand, including perseverance, unconventional thinking, and humility.
• Willingness to travel by air or car up to 70% of the time, depending on territory size.

Nice To Haves

• Preferred living location is a key city in the territory.

Responsibilities

• Contribute a clinical and scientific perspective to the local execution plan, addressing customer challenges and opportunities to improve patient care and outcomes, including coordinating field activities.
• Build and maintain relationships with scientific and medical customers and organizations across the territory, including key influencers, local practice leaders, key decision makers, and patient advocacy groups.
• Deliver business objectives that extend beyond the territory and affect the Medical Affairs organization.
• Develop and maintain a comprehensive understanding of the ecosystem and align activities with Otsuka’s patient-centric strategy and priorities.
• Provide evidence-based information on the clinical, economic, and humanistic value of Otsuka and its products, and partner with stakeholders on practical solutions to improve patient outcomes.
• Engage local stakeholders with influence across the region and build internal relationships across the matrix team to support an enterprise approach to customer engagement.
• Shape and execute local medical strategies in coordination with regional Field Medical leadership and within planned timelines.
• Disseminate disease-state and healthcare-landscape information to customers according to established priorities.
• Provide clinical and data-focused training to promotional and disease-state speakers and potentially serve on Otsuka’s speaker bureau.
• Collect and submit medical insights to inform decision-making, evidence-generation priorities, and healthcare solutions, including at the local ecosystem level.
• Support clinical trials, including registrational, post-marketing, and investigator-sponsored trials, as well as health economic outcomes research and medical collaborations; provide clinical input on trial operations, site selection, and performance.
• Mentor peers and support therapeutic and functional development, including onboarding new hires.
• Support Safety & Pharmacovigilance investigations, Sales Training medical education, and the Field Medical Center of Excellence through mentoring and sharing best practices.

Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage.
• Company-provided basic life insurance and accidental death and dismemberment coverage.
• Short-term and long-term disability insurance.
• Tuition reimbursement.
• Student loan assistance.
• Generous 401(k) match.
• Flexible time off.
• Paid holidays.
• Paid leave programs.
• Other company-provided benefits.
• Incentive opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior