Medical Lab Assistant

Nationwide Children's Hospital•Columbus, OH

10d

About The Position

Provides clerical, registration, and patient care support while ensuring specimens are prepared, accessioned, and processed. Performs waived laboratory testing in applicable laboratory sections. In offsite laboratory sections, collects specimens, including venipuncture, capillary, sweat chloride, and other miscellaneous collections. The role includes specimen preparation, processing, delivery, and storage; clerical work and accessioning according to testing protocols; equipment maintenance, quality control, and preventive maintenance; and documenting testing, patient reports, maintenance, troubleshooting, and assigned daily, weekly, and monthly tasks. The Medical Lab Assistant follows applicable laws and regulations, provides quality patient care and service, communicates with diverse clients, addresses concerns, and collaborates with internal and external customers. The role also involves providing constructive feedback, supporting mutual respect and inclusion, and participating in continuing education. This is a contingent, as-needed position. A high school diploma or equivalent is required. ASCP certification is preferred, and CPR certification is preferred for offsite laboratory sections. Clinical laboratory or medical and office experience, as well as phlebotomy experience, are preferred.

Requirements

High school diploma or equivalent.
Technical skills, organizational skills, ability to multitask, attention to detail, and computer experience.
Interpersonal relationship skills to collaborate with internal and external customers.
Effective written and oral communication skills.
Ability to work efficiently both collaboratively and independently.

Nice To Haves

American Society for Clinical Pathology (ASCP) certification.
CPR certification for Offsite Lab sections.
One year of clinical laboratory or medical experience and office experience.
Two years of phlebotomy experience.

Responsibilities

Complete technical tasks such as specimen accessioning, preparation, processing, delivery, and storage; duties may include phlebotomy and other specimen collection.
Perform clerical tasks and specimen accessioning in accordance with testing protocols and criteria.
Maintain laboratory operations through equipment maintenance, quality control, and preventive maintenance.
Perform waived laboratory testing and appropriately document patient reports, quality control, maintenance, and troubleshooting.
Follow applicable laws and regulations related to the position and laboratory operations.
Document daily, weekly, and monthly tasks on assigned work-area task lists.
Provide service excellence and quality patient care by adapting communication to cultural differences, researching and resolving client concerns, using basic troubleshooting skills, and handling interruptions and changing circumstances efficiently.
Provide useful feedback that supports individual improvement.
Support an atmosphere of mutual respect and inclusiveness.
Participate in continuing education programs.
In offsite laboratory sections, collect specimens, including venipuncture, capillary, sweat chloride, and miscellaneous other collections.