Lab Medical Assistant

HealthPoint Careers•Kent, WA

About The Position

The Lab Medical Assistant is responsible for clinic laboratory functions, including phlebotomy, specimen processing and shipment, record keeping, quality controls, in-house laboratory testing, and oversight of laboratory safety regulations. The role also supports Medical Assistant visits, patient flow, and selected clinical procedures. Compensation depends on skills and experience. The position requires maintaining laboratory proficiency, supporting staff training, ensuring compliance with safety and quality requirements, and completing related reporting and administrative work. The employee is expected to maintain good attendance, punctuality, and professional, respectful behavior that contributes to a team-oriented work environment and supports HealthPoint’s mission and values. HealthPoint is a nonprofit network of community health centers serving communities across King County. Proof of required immunizations and/or immunity must be provided before the start date; HealthPoint can provide required vaccinations or immunity titers at no cost if documentation is unavailable.

Requirements

  • Certificate from an accredited Medical Assistant program.
  • Six months of Medical Assistant experience in an ambulatory medical care setting and/or laboratory.
  • Six months of experience in an ambulatory medical care setting.
  • Ability to read and interpret technical and other complex documents.
  • Ability to write routine correspondence, such as letters and memos.
  • Ability to present information in one-on-one and small-group settings to internal and/or external clients.
  • Ability to assess circumstances or information and choose an effective response; solutions may be technical but are relatively straightforward and well-defined once problems are understood.
  • Demonstrated operating knowledge of computers.
  • Intermediate-level ability with Microsoft Office and Outlook, and experience with electronic health records.
  • Active Washington State Medical Assistant Certification or Interim Certification, or completion of a Medical Assistant Registered application at hire and successful completion of the Interim Medical Assistant Certification application process within 60 days of hire.
  • Maintain current certification or licensure as a Medical Assistant in Washington State.
  • Provide required immunization and/or immunity documentation before the start date, including COVID-19, MMR, varicella, annual influenza, and TB QuantiFERON Gold titer draw. Johnson & Johnson COVID-19 vaccination alone is not accepted as proof; recipients must document an alternate vaccine or series.
  • For employees working in a HealthPoint clinic, provide proof of Tdap vaccination within the last 10 years and Hepatitis B vaccination for clinical positions with potential exposure to blood or bloodborne pathogens.

Responsibilities

  • Perform venous blood draws and in-house laboratory tests according to established protocols.
  • Coordinate processing of specimens sent to LabCorp, including reviewing invoices.
  • Complete daily quality-control checks of laboratory procedures and sign the Cleaning and Maintenance log.
  • Complete monthly reporting and reconciliation of laboratory paperwork.
  • Run site-specific Pending Labs Report #306 and report, track, and resolve outstanding laboratory orders.
  • Perform daily vaccine duties, including recording refrigerator and freezer temperatures and downloading and posting vaccine thermometer data.
  • Stock and clean the laboratory, patient bathroom, and laboratory equipment.
  • Order laboratory supplies and regularly check for expired supplies.
  • Manage inbox tasks, in-house labs, LabCorp labs, and lab letters in a timely manner.
  • Manage Medical Assistant visits throughout the day in a timely manner.
  • Share updated laboratory policies and procedures, new equipment information, training materials, protocols, and safety devices with appropriate staff.
  • Maintain proficiency through educational training and laboratory proficiency testing.
  • Oversee timely completion of required proficiency testing by Medical Assistants.
  • Oversee staff adherence to safety regulations and guidelines governed by regulatory agencies.
  • Ensure quality of laboratory performance and assist and mentor Medical Assistants who need training or guidance on laboratory procedures.
  • Provide backup for spirometry, EKGs, and patient flow as needed.
  • Complete STD case reporting to Public Health.
  • Maintain good attendance, punctuality, and a full scheduled shift, and demonstrate respectful, professional behavior that supports teamwork.
  • Integrate HealthPoint's mission, core values, and goals into appropriate programs and services.
  • Perform other duties as directed by the Medical Assistant Supervisor or Site Manager.

Benefits

  • Medical, dental, and vision insurance for employees and eligible dependents.
  • HSA and FSA options.
  • Employer-paid life insurance, AD&D, and disability coverage.
  • 401(k) retirement plan with employer match.
  • Generous paid time off (PTO), Extended Illness Time Away, eight paid holidays, three floating holidays, Compassion Time Away, and Opportunity Time Off for extended personal time away.
  • Employee Assistance Program (EAP) and employee wellness program.
  • Voluntary supplemental life, critical illness, accident, identity theft, and pet insurance.
  • Professional development, ongoing learning, and opportunities for career growth.
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