Medical Lab Assistant

Nationwide Children's Hospital•Columbus, OH

About The Position

The Medical Lab Assistant provides clerical, registration, and patient care support and ensures specimens are prepared, accessioned, and processed. The role may include waived laboratory testing in applicable lab sections and, for offsite lab sections, specimen collection such as venipuncture, capillary collection, sweat chloride collection, and other miscellaneous collections. The position supports laboratory operations through specimen handling, equipment maintenance, quality control, preventive maintenance, documentation, and troubleshooting. It also requires service-focused communication with patients and clients, collaboration with internal and external customers, participation in continuing education, and support for an inclusive and mutually respectful work environment. The listed duties describe the general nature of the work and are not exhaustive.

Requirements

  • High school diploma or equivalent.
  • Technical skills, organizational skills, ability to multitask, attention to detail, and computer experience.
  • Interpersonal skills to collaborate with internal and external customers.
  • Effective written and oral communication skills.
  • Ability to work efficiently both collaboratively and independently.

Nice To Haves

  • American Society for Clinical Pathology (ASCP) certification.
  • CPR certification for Offsite Lab sections.
  • One year of clinical laboratory or medical experience and office experience.
  • Two years of phlebotomy experience.

Responsibilities

  • Complete technical tasks such as specimen accessioning, preparation, processing, delivery, and storage.
  • Collect specimens, which may include phlebotomy and other collection procedures.
  • Perform clerical tasks and specimen accessioning in accordance with testing protocols and criteria.
  • Maintain laboratory operations through equipment maintenance, quality control, and preventive maintenance.
  • Perform waived laboratory testing and appropriately document patient reports, quality control, maintenance, and troubleshooting.
  • Follow applicable laws and regulations related to the position and laboratory operations.
  • Document daily, weekly, and monthly tasks on assigned work-area task lists.
  • Provide service excellence and quality patient care by adapting communication to cultural differences, researching and resolving client concerns, troubleshooting, and handling interruptions or changing circumstances efficiently.
  • Provide useful feedback that supports individual improvement.
  • Support an atmosphere of mutual respect and inclusiveness.
  • Participate in continuing education programs.
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