Medical Imaging Assistant

Banner Health•Casa Grande, AZ

1d•Onsite

About The Position

The Medical Imaging Assistant supports technologists and/or nurses by performing non-technical patient- and procedure-related duties, clerical and administrative functions, and customer service in a patient care area. The role assists the medical imaging department under the direct supervision of technologists and nurses, supporting an organized and efficient delivery of patient care. The work takes place in a fast-paced environment and involves navigating multiple computer programs and handling competing demands. The position is based at Banner Casa Grande Medical Center in Casa Grande, Arizona. The schedule is Monday, Tuesday, and Thursday from 10:00 a.m. to 10:30 p.m.; most shifts are in CT. Day-to-day work includes assisting CT and MRI technologists with workflow, patient care, and documentation; coordinating with nursing staff about patient readiness and imaging needs; and safely transporting patients to and from the Emergency Department and nursing units.

Requirements

High school diploma, GED, or equivalent working knowledge.
BLS certification is required.
Good judgment and the ability to communicate effectively and use discretion with patients, staff, and the public.
Working knowledge of medical terminology and computer literacy.
Knowledge of commonly used office software and keyboarding skills.
Strong organizational skills, including the ability to prioritize and coordinate multiple responsibilities.
Ability to handle ongoing face-to-face interaction with patients and staff in a busy medical office environment.
Ability to work collaboratively, take direction, maintain a positive attitude, and adapt to a fast-paced environment.

Nice To Haves

Prior experience as a transporter, EMT, and/or nursing assistant.
Working knowledge of medical terminology.
Previous experience with electronic medical records and insurance.
Knowledge of filing and/or retrieval systems.
Additional related education and/or experience.

Responsibilities

Support daily department operations, including greeting patients and visitors, answering calls, scheduling appointments, entering orders, providing information, and directing or following up on customer concerns.
Enter patient information into computer systems, scan and file documents in patient records, maintain complete charts, and help facilitate medical-record requests.
Acquire, digitize, format, upload, and distribute digital or film-based patient records and images through PACS and other systems.
Fulfill requests for images and reports in electronic, hard-copy, or CD formats while following confidentiality and release protocols.
Receive patients in applicable systems, confirm demographics and insurance information, and perform insurance verification when required.
When required, calculate and collect patient payments, total charges, enter pending discharges, process discharges, and coordinate appointments or transportation.
Prepare schedules, forms, labels, and charts; reconcile charge tickets; identify missing information; and forward completed billing materials to the business office or billing company.
Assist technologists and nurses with pre- and post-procedure room preparation, obtaining supplies, assisting patients, and keeping rooms stocked.
Understand sterile procedures and help set up sterile trays where applicable; follow radiation safety policies.
Escort patients to examination rooms, take vital signs and patient histories, and perform specified patient-treatment tasks such as peripheral IV insertion or discontinuation and POCT only when required and after completing the applicable training and skill validation.
Maintain office, dietary, and medical supplies, submit requisitions, and reconcile delivered orders.
Coordinate and communicate with nursing staff about patient readiness and imaging needs, and safely transport patients between the Emergency Department, nursing units, and imaging.