Medical Imaging Assistant

Banner Health•Tucson, AZ

4d•Onsite

About The Position

The Medical Imaging Assistant position supports the daily operations of the Medical Imaging Department under the direct supervision of technologists and nurses. This role involves performing non-technical, patient, and procedure-related duties, along with clerical and administrative support functions. The goal of the position is to promote an organized and efficient delivery of patient care in a fast-paced environment at Banner - University Medical Center Tucson.

Requirements

High school diploma/GED or equivalent working knowledge.
Current BLS certification.
Ability to exercise good judgment, effectively communicate, and use discretion.
Working knowledge of medical terminology.
Computer literacy, including knowledge of commonly used office software and keyboarding skills.
Good organizational skills for prioritizing and coordinating various responsibilities.
Ability to handle face-to-face contact with patients and staff in a busy medical office environment.

Nice To Haves

Prior experience as a transporter, EMT, and/or nursing assistant.
Working knowledge of medical terminology.
Previous experience working with electronic medical records and insurance.
Knowledge of filing and/or retrieval systems.
Additional related education and/or experience.

Responsibilities

Greet patients, medical staff, and the public and provide general information.
Answer incoming telephone calls, schedule appointments, and enter orders.
Participate in the resolution of customer problems and follow through with appropriate staff.
Enter patient information into the computer and scan documents into PACS.
Maintain patient records including admission, transfer, and discharge information, progress notes, and consent forms.
Provide support in the acquisition and distribution of digital patient records including digitizing, formatting, and uploading images into PACS.
Release confidential patient information following established protocols.
Confirm patient demographics and insurance information, perform insurance verification, and collect copays or deductibles.
Process patient discharges and coordinate transportation for patients.
Prepare patient charts, reconcile charge tickets, and identify missing information for the billing department.
Assist technologists and nurses in pre and post-procedure room preparation, including stocking supplies and setting up sterile trays.
Escort patients, take vitals, record patient history, and perform peripheral IV insertion, IV discontinuation, or Point of Care Testing (POCT) upon required validation.
Maintain office, dietary, and medical supply levels and reconcile orders.