Medical Imaging Assistant Per Diem

Banner Health•Phoenix, AZ

6d•Onsite

About The Position

The Medical Imaging Assistant supports technologists and/or nurses by performing non-technical patient- and procedure-related duties in accordance with department and facility policies. The position also provides clerical, administrative, and customer-service support to promote organized and efficient patient care in the medical imaging department. Working under direct supervision, the assistant helps with department operations in a fast-paced environment that may be stressful and involves handling multiple demands and navigating several computer programs. The role interacts with patients, families, medical and nursing staff, interdisciplinary care teams, vendors, and other external parties. The listed schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday, 40 hours a week; however, per diem positions do not have guaranteed hours and do not include a medical benefits package.

Requirements

High school diploma/GED or equivalent working knowledge.
BLS certification is required.
Ability to exercise good judgment, communicate effectively, and use discretion with patients, staff, and the public.
Working knowledge of medical terminology and computer literacy.
Knowledge of commonly used office software and keyboarding skills.
Good organizational skills and ability to prioritize and coordinate multiple responsibilities simultaneously.
Ability to manage ongoing face-to-face contact with patients and staff in a busy medical office environment.

Nice To Haves

Prior experience as a transporter, EMT, and/or nursing assistant.
Working knowledge of medical terminology.
Experience with electronic medical records and insurance.
Knowledge of filing and/or retrieval systems.
Additional related education and/or experience.

Responsibilities

Greet patients, medical staff, and visitors; answer telephone calls; schedule appointments; enter orders; provide general information; assist with customer concerns; refer complex inquiries; and provide clerical and administrative support.
Enter patient information into computer systems, scan documents into PACS, maintain patient records and chart forms, keep patient education materials available, and assist with medical-record requests.
Acquire, distribute, digitize, format, and upload digital or film-based patient images into PACS, and maintain filing systems according to department protocols.
Fulfill requests for images and reports in electronic systems, hard copy, or CD, following protocols for releasing confidential patient information.
Receive patients in applicable systems, confirm demographic and insurance information, perform insurance verification when required, and, as applicable, calculate and collect payments and process charges, discharges, appointments, and transportation arrangements.
Prepare schedules, forms, labels, and patient charts; print and file transcription notes; reconcile charge tickets; identify missing information; and forward completed billing materials to the business office or billing company.
Assist technologists and nurses with pre- and post-procedure room preparation, supplies, patient assistance, sterile tray setup where applicable, and adherence to radiation safety policies.
Escort patients to exam rooms, take vitals and patient history, and, if required by the facility and after required training and validation, assist with peripheral IV procedures and Point of Care Testing.
Maintain office, dietary, and medical supplies; submit requisitions and reconcile delivered orders.