Medical Front Office Specialist

US Heart & Vascular•North Richland Hills, TX

1d•Onsite

About The Position

US Heart and Vascular is in need of a Full-time Medical Front Office Specialist to join our team at HeartPlace in North Hills TX. This role involves managing patient registration, updating demographic information, handling patient payments, supporting clinic calls, communicating patient arrivals to clinical staff, managing pre-certification/pre-authorization processes, preparing patient charts, supporting check-out procedures, and assisting with scheduling. The position requires flexibility to move between locations as needed.

Requirements

1 year of medical front desk and customer service experience is required
6 months of EMR experience is required. ECW or Athena preferred.
6 months of obtaining prior authorization experience is required

Nice To Haves

ECW or Athena preferred.

Responsibilities

Registers all new patients at time of check-in and enters data in computer system.
Ensures all established patients have updated and accurate demographic information.
Requests co-pays, patient balances and coinsurance from patients at time of arrival.
Provide support for all in-coming calls to the clinic.
Communicates the arrival of patients to the clinical area.
Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
Prepares charts/paperwork for next day’s patients.
Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
Supports the scheduling process of the clinic.
Performs all other duties as required.
Required to move between locations as needed.