Medical Front Office Specialist
US Heart & Vascular•Wichita, KS
•Onsite
About The Position
US Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Heartland Cardiology in Wichita, KS. This role involves coordinating appointments, gathering patient and insurance information, explaining financial requirements, and maintaining office records. The specialist will also handle patient inquiries, manage faxes and voicemails, and may be required to travel to outreach clinics. The position requires excellent customer service skills and the ability to handle difficult situations tactfully.
Requirements
- High school graduate or equivalent.
- One year customer service experience in a medical office setting.
Responsibilities
- Coordinate appointments and visits and advise physicians/nursing staff accordingly.
- Gather appropriate patient and insurance information.
- Explain financial requirements to the patient or responsible party and collect co-pays as required.
- Maintain files and office records to allow for easy retrieval of information.
- Provide accurate information regarding the operation of the office and resolve difficult situations for a positive outcome.
- Handle difficult situations tactfully and always with courtesy.
- Retrieve and distribute incoming faxes as appropriate. Check voicemail messages daily.
- Travel to Outreach clinics or Satellite offices as requested or assigned.
- Perform other related duties as assigned or requested.
Benefits
- Comprehensive benefits package
- CME allowance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
