MEDICAL FRONT OFFICE REPRESENTATIVE- FAMILY PRACTICE CLINIC

MEMORIAL HOSPITAL OF CARBON COUNTY • Rawlins, WY

2d

About The Position

The Medical Front Office Representative works at the MHCC Family Practice Clinic in Rawlins, Wyoming. The position handles incoming calls and directs them to appropriate staff, greets and checks in patients for office appointments, and supports patient registration and payment collection. Duties include providing patient paperwork, scanning insurance cards and documents, entering demographic information and referrals into the electronic medical record, and cross-training in other areas of the organization as needed.

Requirements

• High school diploma or GED.
• Previous clinic office experience.

Responsibilities

• Answer incoming calls and direct calls to appropriate staff.
• Greet and check in patients for office appointments.
• Provide paperwork for patients to complete.
• Scan insurance cards.
• Enter patient demographic information into the electronic health record.
• Enter referrals for office visits into the electronic medical record.
• Scan documents for staff as needed.
• Collect payments, including upfront estimated patient responsibility.
• Cross-train in other areas of the organization as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED