Medical Front Desk (High Priority)

New Life Medicine•Bristol, VA

2d•Onsite

About The Position

New Life Medicine is seeking a highly motivated and detail-oriented Medical Front Desk professional to join our team in Bristol, VA. The ideal candidate will be at least 18 years of age, possess excellent communication and organizational skills, and have a strong understanding of Microsoft Office. This role is crucial for ensuring a smooth and efficient patient experience, from check-in to check-out, and maintaining a professional and welcoming office environment.

Requirements

18 years of age or older
Excellent Telephone Skills
Strong Verbal Communication
Microsoft Office proficient
Professional attitude and appearance
Patient Focus
Detail Oriented
Supply Management experience
Can handle stressful office environment

Nice To Haves

Have a friendly attitude with patients
Take initiative to help others when needed

Responsibilities

Checking in and checking out patients
Creating an efficient workflow environment
Accurately counting money and placing it in the drop safe
Calling patient no-shows within 15 minutes of missed appointments and rescheduling them
Answering the telephone in a timely manner
Maintaining a safe and clean reception area by complying with procedures, rules, and regulations
Monitoring surroundings to ensure that all patients and vendors are attended to
Completing prior authorizations and submitting them to insurance companies within 24 hours of receiving the forms
Scheduling appointments