Front Desk Medical Office Plantation
OMNI Orthopedic and Spine Center•Plantation, FL
About The Position
The Medical Front Desk Team Member serves as the patients' first point of contact and manages administrative aspects of their medical treatment. The role includes registering patients, organizing appointments, and providing information about therapy, treatment, and referral options.
Requirements
- Work experience as a medical front desk person, receptionist, or in a similar role.
- Experience with Microsoft applications, including Word, Excel, and Teams.
- Ability to learn medical data entry software.
- Customer service attitude.
- Excellent communication and organizational skills.
- Bilingual in English and Spanish.
Responsibilities
- Clean and confirm patient scheduling.
- Verify patient information.
- Confirm appointments.
- Check in and check out patients.
- Reschedule or cancel appointments.
- Explain the doctor's recommendations.
- Verify patients' follow-up on the doctor's recommendations.
- Order patient records.
- Answer phones.
- Assist with patients' intake information.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
