Front Desk Medical Office Miami
OMNI Orthopedic and Spine Center•Miami, FL
About The Position
The Medical Front Desk Team Member serves as the patients’ first point of contact and manages aspects of their medical treatment. The role involves registering patients, organizing appointments, and providing information about therapy, treatment, and referral options. The position is suited to someone with a customer-service orientation and work experience in the medical industry.
Requirements
- Work experience as a medical front desk person, receptionist, or in a similar role
- Experience with Microsoft applications, including Word, Excel, and Teams
- Ability to learn medical data-entry software
- Customer-service attitude
- Excellent communication and organizational skills
Nice To Haves
- Bilingual in English and Spanish
Responsibilities
- Clean and confirm patient scheduling
- Verify patient information
- Confirm appointments
- Check in and check out patients
- Reschedule or cancel appointments
- Explain the doctor’s recommendations
- Verify patients’ follow-up on the doctor’s recommendations
- Order patient records
- Answer phones
- Assist with patients’ intake information
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
