Medical Front Desk - Float

The Vancouver Clinic P.S.•Vancouver, WA

1d•Hybrid

About The Position

Vancouver Clinic is seeking Patient Services Representatives to join our float pool to support various locations as needed. To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, scheduling appointments. If you can multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team!

Requirements

Minimum of 1 year of customer service experience required
Excellent phone skills and customer service behaviors
Strong computer keyboarding skills required
Excellent attendance, positive attitude, and strong work ethic are required
Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas is an essential function of all positions at the Clinic.

Nice To Haves

Minimum of 1 year of medical front office experience preferred
Experience with Epic preferred

Responsibilities

Providing excellent customer service to patients
Welcoming and greeting patients and their families
Collecting co-pays
Obtaining and completing insurance information
Answering phone calls
Scheduling appointments

Benefits

Medical
Dental
Vision
Life insurance
AD&D
Long term disability
Health savings account
Flexible spending account
Employee assistance program
Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
401k retirement plan
Employer matching contribution up to 4%