Medical Front Desk - Float

Vancouver Clinic•Vancouver, WA

2d•Onsite

About The Position

Vancouver Clinic is seeking Patient Services Representatives to join their float pool, supporting various locations as needed. The successful candidate will possess a friendly demeanor, a great attitude, and a desire to positively impact patients. The role requires the ability to multitask, work collaboratively in a team, and maintain a positive attitude in a fast-paced environment. Vancouver Clinic provides care across a wide range of medical decisions, including vaccinations, reproductive health, end-of-life decision-making, and gender-affirming treatment. The ability to work with a diverse patient and colleague population, with or without reasonable accommodation, is an essential function. Vancouver Clinic is the largest multi-specialty clinic in Southwest Washington, a physician-owned group prioritizing excellent patient care. They operate several clinics throughout Clark County, Washington, an area known for its schools, family-friendly neighborhoods, restaurants, and recreational opportunities, with Portland, Oregon, only minutes away. The clinic offers a collegial atmosphere, beautiful facilities, state-of-the-art technology, competitive salary and benefits, and a great work-life balance. They invite individuals who strive for excellence, seek challenges, embrace teamwork, and enjoy helping others to apply.

Requirements

Minimum of 1 year of customer service experience required
Excellent phone skills and customer service behaviors
Strong computer keyboarding skills required
Excellent attendance, positive attitude, and strong work ethic are required
The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas is an essential function of all positions at the Clinic

Nice To Haves

Minimum of 1 year of medical front office experience preferred
Experience with Epic preferred

Responsibilities

Providing excellent customer service to patients by welcoming and greeting patients and their families
Collecting co-pays
Obtaining and completing insurance information
Answering phone calls
Scheduling appointments

Benefits

Competitive Total Rewards Program
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D (Accidental Death & Dismemberment)
Long term disability
Health savings account
Flexible spending account
Employee assistance program
Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
401k retirement plan
Employer matching contribution up to 4%