Medical Equipment Technician

Dasco HME LLC • Shelbyville, IN

1d • Onsite

About The Position

The Medical Equipment Technician delivers and assembles medical equipment and supplies in a timely, efficient, courteous, and service-oriented manner. During deliveries, the technician educates patients and caregivers about equipment use, maintenance, and benefits. The role also involves warehouse and inventory work, equipment cleanliness and repair, documentation, vehicle maintenance, and possible cross-training for office coverage.

The technician must follow applicable laws, regulations, and company procedures, including requirements related to HIPAA, Joint Commission, FDA, OSHA, infection control, and oxygen transfilling, and report compliance or safety issues to the manager. The position includes periodic overnight and weekend on-call shifts, in addition to normal Monday-through-Friday hours. It has no supervisory responsibilities and requires travel throughout the day for deliveries; overnight travel may be needed for orientation or continuing education.

Requirements

• High school diploma or GED equivalent.
• Valid driver’s license with a driving record that qualifies under DASCO’s auto insurance carrier review.
• Competencies in compliance, customer service/client focus, attention to detail, stress management, and time management.
• Ability to work periodic overnight and weekend on-call shifts.
• Ability to travel throughout the day to complete deliveries; overnight travel may be required for orientation and continuing education.
• Ability to meet the physical demands of the role, including frequent lifting or moving up to 25 pounds and occasional lifting or moving up to 150 pounds, and handling equipment, gauges, meters, and common hand tools.

Nice To Haves

• Residential delivery driver experience.
• Customer service experience in a medical, insurance, or healthcare setting.

Responsibilities

• Deliver medical equipment and supplies, educate patients or caregivers about equipment use, maintenance, and benefits, and complete required paperwork.
• Maintain compliance logs, records, and receipts according to policy and procedure.
• Follow applicable laws, rules, regulations, and infection-control guidelines; report compliance or safety issues to the manager.
• Participate in periodic after-hours on-call coverage with other Medical Equipment Technicians.
• Support and participate in training new Medical Equipment Technicians when requested by the manager.
• Identify patient needs or revenue opportunities and convey them to Customer Service Representatives for follow-up.
• Unload and clean the vehicle daily and complete required daily and quarterly maintenance manifests.
• Maintain warehouse operations, inventory levels, and equipment cleanliness and repair according to policy, procedure, and applicable requirements.
• Perform other duties as assigned by the branch office manager.

Benefits

• Competitive compensation based on industry standards.
• 401(k) retirement savings plan with generous match and immediate vesting.
• Health insurance opportunities, including medical, dental, and vision coverage.
• Paid time off (PTO), described as increasing with tenure.
• Paid holidays.
• Paid sick leave where eligible.
• Potential life insurance and disability coverage.
• Potential professional development opportunities.
• Growth opportunities.
• Company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED