Medical Equipment Technician

Dasco HME LLC • Canton, OH

27d

About The Position

The Medical Equipment Technician delivers and, when appropriate, assembles medical equipment and supplies in a timely, efficient, courteous, and service-oriented manner. During deliveries, the technician educates patients and caregivers about equipment use, maintenance, and benefits. The role also includes warehouse and inventory work, required reports and documentation, and possible cross-training to provide office coverage.

The position is full-time, normally Monday through Friday from 8:30 a.m. to 5:00 p.m., though the local branch office manager may change the schedule to serve patients. Periodic overnight and weekend on-call shifts are required. The role involves travel throughout the day for deliveries; overnight travel may be required for orientation and continuing education. There is no supervisory responsibility.

Requirements

• High school diploma or GED equivalent.
• Valid driver’s license and a driving record that qualifies under the company’s auto insurance carrier review.
• Ability to meet the physical demands of the role, including frequently lifting or moving up to 25 pounds and occasionally lifting or moving up to 150 pounds.

Nice To Haves

• Residential delivery driver experience.
• Customer service experience in a medical, insurance, or healthcare setting.

Responsibilities

• Deliver medical equipment and supplies, educate patients and caregivers about their use, maintenance, and benefits, and complete required paperwork.
• Maintain compliance logs and applicable records and receipts according to policy and procedure.
• Comply with applicable laws, rules, regulations, and infection control guidelines, and report compliance or safety issues to the manager.
• Participate in after-hours coverage with other Medical Equipment Technicians.
• Support and participate in training new Medical Equipment Technicians when requested by the manager.
• Identify patient needs and potential revenue opportunities and communicate them to Customer Service Representatives for follow-up.
• Support vehicle maintenance by unloading and cleaning the vehicle daily and completing required daily and quarterly maintenance manifests.
• Maintain the warehouse, inventory levels, and equipment cleanliness and repair according to policy, procedure, and applicable regulations.
• Perform other duties as assigned by the branch office manager.

Benefits

• Competitive compensation based on industry standards.
• Benefits package.
• 401(k) match with immediate vesting.
• Growth opportunities.
• Medical, dental, and vision insurance benefit opportunities.
• Paid time off that increases with tenure.
• Holiday pay.
• Company culture.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED