Medical Equipment (DME) Service Technician/Driver (Davenport, IA)
About The Position
The Service Technician is a driving position responsible for delivering, setting up, picking up, and troubleshooting Durable Medical Equipment (DME). The role involves operating a company-owned 16-foot box truck, instructing patients, family members, and caregivers on equipment use, performing minor repairs and troubleshooting in the field, and accurately completing orders in a proprietary web-based inventory management system. The work location is the Rock Island service area warehouse at 5111 Tremont Avenue, Suite B, Davenport, IA 52807. Candidates must be available for overtime and rotating on-call shifts, including weekends and evenings. Company vehicles have forward-facing and in-cabin dash cameras for safety purposes.
Requirements
- High school degree or GED.
- At least 21 years of age and held a driver's license for a minimum of five years.
- Ability to lift an average of 50 pounds and perform strenuous work.
- Basic phone and computer skills.
- Ability to receive and maintain a DOT Medical Examiner’s Card.
- Clean driving record and criminal background.
- Must undergo a pre-employment drug screen.
Nice To Haves
- At least one year of delivery and/or healthcare experience.
Responsibilities
- Deliver and install medical equipment safely and in a timely manner.
- Operate a company-owned 16-foot box truck safely.
- Instruct patients, family members, and caregivers on equipment functions while maintaining a friendly and professional demeanor.
- Perform minor repairs and troubleshoot equipment in the field.
- Complete all orders thoroughly and accurately in a proprietary web-based inventory management system.
- Be available for overtime and rotating on-call shifts, including weekends and evenings.
Benefits
- Health, dental, vision, and supplemental insurance offerings.
- 401(k) plan with company match and profit sharing.
- Company-issued cellphone.
- Work boot reimbursement.
- Bi-weekly paydays.
- $1,000 signing bonus, paid in $500 increments at six- and twelve-month anniversaries.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
