Medical Equipment CDL Delivery Driver

Avenue Mori Medical Equipment Inc•Westminster, CA

11d•Onsite

About The Position

The CDL Local Delivery Driver of Medical Equipment (CDL-Patient Service Technician) delivers, sets up, and maintains medical equipment, oxygen, and supplies. The position also instructs patients and caregivers on the proper and safe use and maintenance of respiratory and home medical equipment, helping ensure they understand the instructions and are comfortable using the equipment. The role involves managing a delivery territory, providing patient services in homes or offices, completing visit reports and other paperwork, assisting with equipment issues—including emergencies—and maintaining patient oxygen systems. The driver maintains accurate delivery records, company records, and assigned vehicle condition; follows applicable company, industry, and government requirements; and assumes on-call responsibilities outside business hours in accordance with company policy. Work takes place in office and warehouse settings and requires extensive travel in a company vehicle to patients’ homes and delivery addresses. The position includes physical handling of medical equipment and oxygen cylinders, interaction with patients and equipment that may involve exposure to contagious pathogens, and operation of delivery, oxygen-handling, and office equipment.

Requirements

High school diploma or GED equivalent.
Valid commercial driver’s license (CDL) and medical examiner’s certificate, as applicable to the vehicle’s weight class, issued by the state of residence.
Motor vehicle record free from disqualifying suspensions, limitations, major-offense convictions, or serious traffic violations as stipulated in Title 49, Code of Federal Regulations, Section 383.51, Subpart D.
One to three years of delivery experience and experience working in healthcare, home health, or the medical field.
Strong customer service background.
Successfully pass a DOT physical examination upon initial employment and every two years thereafter.
Effectively communicate in English, orally and in writing, with physicians, location employees, and patients.
Maintain a helpful, knowledgeable, polite, and positive attitude.
Interpret a variety of instructions across different communication mediums.
Maintain confidentiality and use discretion when handling sensitive information.
Use mapping skills to plan time-saving delivery routes.
Mechanical aptitude and ability to learn.
Knowledge of medical terminology.
Ability to multitask and maintain attention to detail.
Accurately perform basic addition, subtraction, multiplication, and division.
Use an electronic tablet after training.
Demonstrate self-motivation, organization, time management, and deductive problem-solving skills.
Work independently and as part of a team.
Meet the position’s physical demands, including lifting and transporting equipment and cylinders, driving for most of the workday, and sitting, walking, standing, talking, and listening.
Operate relevant electronic, office, vehicle, oxygen-transfilling, and medical equipment, including tablets, communication devices, computer applications, vehicle-mounted lifts or rail gates, scales, gauges, flow meters, oxygen analyzers, and cryogenic trans-filling hoses.

Nice To Haves

Hazardous materials and tanker endorsements are preferred; they will be required to obtain them after employment.

Responsibilities

Follow and implement company policies and procedures.
Maintain working knowledge of the company’s home medical equipment (HME) products and services and applicable government regulations.
Manage the assigned territory to meet service goals and deliver equipment and oxygen in accordance with industry standards and applicable regulations.
Deliver respiratory and HME equipment and educate patients on safe use and maintenance in home or office settings.
Complete written patient visit reports after setup and follow-up visits.
Help resolve customer equipment problems, including under emergency conditions.
Process orders and required paperwork accurately and promptly.
Document information required for reimbursement and develop basic reimbursement knowledge.
Develop technical knowledge of the company’s HME and respiratory products and services.
Assist with quality improvement programs to meet company and JCAHO standards.
Maintain home oxygen systems in patients’ homes according to company policy.
Assume on-call responsibilities during non-business hours in accordance with company policy.
Report equipment hazards and product incidents as required.
Maintain the delivery activity database.
Keep the assigned company vehicle clean and safe, and notify a supervisor of issues that may compromise safe operation.
Complete shipping papers for hazardous materials transportation and prepare and maintain invoices, work orders, manifests, logs, and other company records.
Use required personal protective safety equipment and perform other duties as required.
Operate a liquid oxygen supply vessel and equipment used for trans-filling liquid oxygen after training, as required.
Load, unload, and secure transported oxygen and other cargo according to company policy.
Operate the assigned vehicle safely according to its weight class and the required license, including installed apparatus; operate vehicle-mounted power lifts or rail gates as required.
Troubleshoot and repair equipment, and understand the use of applicable home medical equipment and supplies.