Medical Equipment Delivery Driver
About The Position
The Medical Equipment Technician helps patients transition care safely into their homes, long-term care settings, clinics, or other locations. The role delivers, sets up, and supports respiratory and home medical equipment, and educates patients and caregivers to promote comfort, safety, and independence. It is primarily field-based and includes daily patient home visits and occasional on-call coverage in the assigned area. The technician assesses patients, maintains home oxygen systems, responds to equipment issues, and performs routine preventative maintenance and simple repairs. The role also involves order processing and accurate, timely documentation, maintaining basic reimbursement knowledge, supporting quality improvement initiatives, and following company policies, compliance requirements, HIPAA, and infection-control standards. The position requires safely operating and maintaining a company vehicle and participating in an on-call rotation as scheduled.
Requirements
- High school diploma or equivalent.
- Valid and unrestricted driver’s license.
- Senior-level candidates require two years of relevant experience, including one year in a similar role.
Nice To Haves
- Customer service, field-based, delivery, or healthcare experience is preferred.
- One year of healthcare technician, military service, delivery or field service with customer service interaction, or related experience is preferred.
Responsibilities
- Develop and maintain knowledge of home medical equipment products and services and applicable regulations.
- Perform patient assessments and reassessments to support appropriate ongoing care.
- Educate patients and caregivers on safe use, care, and troubleshooting of respiratory and home medical equipment.
- Respond to patient equipment issues, including under emergency conditions when required.
- Maintain home oxygen systems through scheduled patient visits.
- Protect patient confidentiality and follow HIPAA and infection-control standards, including proper use of PPE.
- Deliver, set up, retrieve, clean, and maintain equipment according to company policies and safety standards.
- Perform routine preventative maintenance and simple repairs; report equipment hazards or incidents as required.
- Process orders and complete documentation accurately and on time to support patient care and reimbursement.
- Maintain basic reimbursement knowledge to support proper billing for equipment and services.
- Promote company services and products to referral sources, as appropriate.
- Safely operate and maintain a company vehicle.
- Participate in quality improvement initiatives and comply with company policies and compliance program requirements.
- Complete required compliance training and participate in the on-call rotation as scheduled.
- Perform other related duties as assigned.
Benefits
- Competitive compensation and incentives; compensation is based on experience, location, and role level.
- Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire.
- 401(k) with company match.
- Paid time off plans, including six paid holidays.
- Employee Stock Purchase Plan.
- Paid parental bonding leave.
- Short- and long-term disability insurance.
- Life and AD&D insurance.
- Flexible Spending Accounts and Health Savings Accounts.
- CVS Minute Clinic and Teledoc access.
- Spousal Advantage Reimbursement Plan.
- Identity Theft Protection and Legal Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
