Medical Equipment Branch Manager

Rotech Healthcare Inc.•Pocahontas, AR

25d•Onsite

About The Position

Rotech Healthcare Inc. is seeking a Location Manager to oversee daily, on-site operations at a home healthcare branch. The manager leads and develops a team providing respiratory and durable medical equipment (DME) services to patients at home, while ensuring operational efficiency, regulatory compliance, and profitability. The role includes maintaining relationships with referral sources, physicians, and healthcare partners; overseeing inventory, billing documentation, and patient records; and monitoring financial and service-delivery performance. The manager also conducts staff training and performance evaluations, contributes to succession planning and quality improvement, and works with regional leadership and corporate teams to meet strategic goals. The position may include assisting with deliveries, on-call coverage, and patient support as needed. Candidates must meet the stated education and experience requirements applicable to the state where they work. Employment is contingent on applicable background screening, drug screening, credentialing, and driver’s license requirements. The role involves office work and may also require driving, lifting and transporting equipment, home deliveries, and on-call participation.

Requirements

High school diploma or GED equivalent.
Florida applicants: two years of business management experience or a college degree in business or a healthcare-related field.
North Carolina applicants: bachelor’s degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs.
Wyoming applicants: at least two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor.
Strong attention to detail and ability to multitask effectively.
Excellent verbal and written communication skills in English; ability to interpret and respond to verbal, written, and visual communications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Problem-solving, time management, and organizational skills.
Ability to work independently and collaboratively within a team.
Proficiency in Microsoft Office, including Outlook, Word, and Excel; comfort using email, internet research, and office equipment such as fax machines, copiers, printers, phones, and computers or tablets.
Ability to lift and transport equipment as needed.
May be required to drive a company vehicle, participate in on-call rotations, and make home deliveries.
Ability to sit, stand, walk, talk, and listen for extended periods; close vision for reading small print on screens and paperwork.
Applicable employment conditions may include a background check, drug screen, healthcare facility credentialing, and a valid state driver’s license with a clean driving record.

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, or a related field, or equivalent experience in HME, home health, or healthcare operations.
Experience with medical equipment, respiratory therapy, or DME services.
Familiarity with medical billing, insurance reimbursement, and regulatory compliance.
Background in healthcare administration or medical record management.
At least four years of related work experience.
Working knowledge of medical terminology.

Responsibilities

Manage the location’s day-to-day on-site operations, ensuring compliance, efficiency, and profitability.
Lead and develop a team delivering respiratory and DME services to patients in their homes.
Maintain relationships with referral sources, physicians, and healthcare partners.
Oversee inventory control, billing documentation, and compliance with Medicare, Medicaid, and private insurance requirements.
Monitor KPIs, including revenue, expenses, accounts receivable aging, and service delivery metrics.
Conduct staff training and performance evaluations, and participate in succession planning.
Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
Collaborate with regional leadership and corporate departments to meet strategic goals.
Participate in quality improvement initiatives and JCAHO compliance programs.
Assist with deliveries, on-call coverage, and patient support as needed.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Commission for Account Executives.
Bonus and incentive opportunities.
Fixed and variable car reimbursement for Area Managers and Account Executives.
Car, mileage, and telephone reimbursement, as applicable.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability coverage, accidental death coverage, identity protection, and legal services.
Meru Health mental health and Mercer SmartConnect Medicare programs.
Livongo Diabetes and High Blood Pressure programs.
Healthcare Bluebook and RX Savings Solutions programs.
Hepatitis B and TB vaccinations.