Medical Equipment Branch Manager

Rotech Healthcare Inc.•Town of Potsdam, NY

25d•Onsite

About The Position

Rotech Healthcare Inc. is seeking a Location Manager to oversee daily operations at an on-site home healthcare branch. The manager leads a team delivering respiratory and durable medical equipment (DME) services to patients in their homes, while supporting high-quality patient care, operational excellence, compliance, and profitability. The position offers a base salary of $60,000–$65,000 per year, depending on related experience, and eligibility for a bonus opportunity. The role includes managing branch operations, developing staff, maintaining relationships with referral sources and healthcare partners, and monitoring business and service performance. The manager collaborates with regional leadership and corporate departments, supports quality improvement and JCAHO compliance initiatives, and may assist with deliveries, on-call coverage, and patient support as needed. A high school diploma or GED is required. Additional state-specific qualifications apply in Florida, North Carolina, and Wyoming. Preferred qualifications include a bachelor’s degree or equivalent relevant experience, healthcare or DME experience, familiarity with billing and regulatory compliance, and at least four years of related work experience. The position involves possible equipment handling, driving, home deliveries, and extended periods of sitting, standing, walking, talking, and listening.

Requirements

High school diploma or GED equivalent.
Florida applicants must have two years of business management experience or a college degree in business or a healthcare-related field.
North Carolina applicants must hold a bachelor’s degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs.
Wyoming applicants must have at least two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor.
Strong attention to detail and ability to multitask effectively.
Excellent verbal and written communication skills in English.
Ability to interpret and respond to verbal, written, and visual communication.
Ability to maintain confidentiality and handle sensitive information discreetly.
Demonstrated problem-solving, time-management, and organizational skills.
Ability to work independently and collaboratively within a team.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.
Comfort using email, internet research, and office equipment such as fax machines, copiers, printers, phones, and computers or tablets.
Ability to lift and transport equipment as needed.
May be required to drive a company vehicle, participate in on-call rotations, and make home deliveries.
Must be able to sit, stand, walk, talk, and listen for extended periods.
Must have close vision for reading small print on screens and paperwork.
Employment is contingent on a company-wide background check, with individualized assessment in accordance with applicable laws.
Must complete a drug screen when applicable for the position.
Must comply with the healthcare facility credentialing process when applicable for the position.
Must have a valid driver’s license in the state of residence and a clean driving record when applicable for the position.

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, or a related field, or equivalent experience in HME, home health, or healthcare operations.
Experience with medical equipment, respiratory therapy, or DME services.
Familiarity with medical billing, insurance reimbursement, and regulatory compliance.
Background in healthcare administration or medical record management.
At least four years of related work experience.
Working knowledge of medical terminology.

Responsibilities

Manage the location’s day-to-day, on-site operations to support compliance, efficiency, and profitability.
Lead and develop a team delivering respiratory and DME services to patients in their homes.
Maintain relationships with referral sources, physicians, and healthcare partners.
Oversee inventory control, billing documentation, and compliance with Medicare, Medicaid, and private insurance requirements.
Monitor KPIs, including revenue, expenses, accounts receivable aging, and service delivery metrics.
Conduct staff training and performance evaluations, and support succession planning.
Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
Collaborate with regional leadership and corporate departments to meet strategic goals.
Participate in quality improvement initiatives and JCAHO compliance programs.
May assist with deliveries, on-call coverage, and patient support as needed.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Bonus and incentive opportunities.
Car, mileage, and telephone reimbursement, as applicable.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability, accidental death, identity protection, and legal services.
Meru Health mental health and Mercer SmartConnect Medicare programs.
Livongo Diabetes and High Blood Pressure programs.
Healthcare Bluebook and RX Savings Solutions programs.
Hepatitis B and TB vaccinations.