Medical Education Event Specialist

Penumbra • Alameda, CA

173d • $90,000 - $130,000 • Onsite

About The Position

The Medical Education Event Specialist plans and executes medical education programs across Penumbra’s product lines and applicable therapies. The role drives timely logistics and, when needed, manages events onsite without direct supervision. It ensures programs comply with legal, regulatory, and healthcare compliance policies and involves substantial interaction with sales teams, physicians, external customers, and third-party vendors throughout program planning and follow-up.

The specialist arranges venues, lodging, catering, registration, attendee travel, materials, and equipment; supports educational messaging and program content with product teams; and travels to events to manage setup, teardown, and participant and faculty interactions. The role also monitors programs, recommends process improvements, supports conferences and workshops, and coordinates required reporting, payments, and reimbursements.

The position contributes to compliant and continually improving medical education processes, maintains knowledge of products and therapies, and assists with training sales teams. Work takes place in a general office environment and requires willingness and ability to work onsite. The position involves 70% or more travel in the U.S. and internationally, including weekends, and may require addressing issues after hours.

Requirements

• Bachelor’s degree with a minimum of 1–3+ years of related experience, or an equivalent combination of education and experience.
• Experience working in a professional education environment, coordinating, organizing, and facilitating training, and/or facilitating adult learning.
• Strong oral, written, and interpersonal communication skills.
• High degree of accuracy and attention to detail.
• Proficiency with MS Word, Excel, PowerPoint, and other standard office tools.
• Excellent organizational, time-management, and prioritization skills.
• Ability to interact professionally with physicians and healthcare professionals.
• Must be creative, self-motivated, proactive, intuitive, organized, and flexible.
• Available to address issues after hours as required.
• Willingness and ability to work onsite.
• Ability to lift and move up to 50 pounds.
• Ability to travel 70% or more in the U.S. and internationally, including weekends.
• Ability to move between buildings and floors, remain stationary and use a computer or standard office equipment for extended periods, access office files and supplies, read and prepare emails and documents, produce spreadsheets, and communicate and exchange accurate information with employees at all levels.
• Potential exposure to blood-borne pathogens.

Nice To Haves

• Understanding of healthcare professional interactions, compliance programs, and medical procedures, practices, or products.
• Experience in the medical device, pharmaceutical, biotech, or another regulated industry.

Responsibilities

• Select meeting spaces, lodging, restaurants, and catering, and assess sites for routine medical education programs.
• Create course registration and manage attendee logistics, coordinating with third-party travel contacts.
• Partner with product teams on marketing messaging that reinforces the clinical benefits of company devices and therapies.
• Coordinate appropriate marketing materials, products, and models for each program’s educational focus.
• Prepare and maintain inventories of necessary course materials.
• Comply with quality system regulations, standards, and procedures.
• Travel to medical education events nationwide; set up and tear down equipment stations and interact with participants and faculty.
• Coordinate with medical education operations staff to confirm shipment of materials, products, and models.
• Communicate regularly with sales, marketing, and medical education team members.
• Develop customer relationships through timely, professional verbal and written communication.
• Monitor training programs and recommend process improvements.
• Attend scientific conferences and tradeshows to manage fellows’ courses and hands-on workshops as needed.
• Coordinate collection of information and follow-up for sunshine reporting, payments, and reimbursements with Legal and Compliance.
• Partner with marketing managers and sales management to organize programs using the medical education planning guide and Medical Education Request Form.
• Work with medical education colleagues to continuously improve processes.
• Maintain knowledge of therapies, products, and business strategies.
• Assist and train designated sales team members on medical education processes.
• Adhere to the Company’s Quality Management System and applicable domestic and global quality regulations, standards, and procedures.
• Follow applicable security, privacy, and compliance principles, regulations, standards, and procedures.
• Ensure other department members follow applicable quality systems, regulations, standards, and procedures.
• Perform other work-related duties as assigned.

Benefits

• Competitive compensation package and equity program, when applicable.
• Medical, dental, and vision insurance.
• Life, AD&D, short-term disability, and long-term disability insurance.
• 401(k) with employer match.
• Paid parental leave.
• Eleven paid company holidays per year.
• At least fifteen days of accrued vacation per year, increasing with tenure.
• Paid sick time in compliance with applicable laws.
• Collaborative teamwork environment with ongoing learning and performance rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level