Senior Program Specialist-Medical Education

Advocate Health•Park Ridge, IL

1d•$27 - $40

About The Position

The Senior Program Specialist supports graduate medical education operations at Advocate Lutheran General Hospital. The role maintains the GME SharePoint site and education Program Letters of Agreement, conducts semi-annual audits for IRIS financial reporting, and collaborates with the Director on projects and initiatives. The specialist coordinates annual updates to resident and fellow representatives on hospital committees and oversees the needs of the department, resident lounge, and on-call rooms. The role also coordinates new resident and fellow orientation and assists with preparations for ACGME CLER visits. The position requires strong organization, communication, computer, and interpersonal skills, as well as professionalism in handling confidential information. The specialist must be able to work independently and collaboratively, prioritize work in a high-volume environment, and maintain effective professional relationships.

Requirements

High school diploma and 5 or more years of medical education program or related experience, or an associate degree and 3 or more years of medical education program or related experience.
Strong verbal and written interpersonal and communication skills.
Strong organizational skills, ability to multitask and set priorities, and attention to detail.
Strong computer skills, including Word, Excel, and PowerPoint.
Professionalism in handling confidential information.
Ability to work independently and as a member of a team.
Ability to demonstrate customer-focused skills, tact, and good judgment.
Mature, self-motivated, and flexible approach to work.
Ability to establish and maintain effective professional relationships.
Ability to prioritize and function in a high-volume, sometimes fast-paced environment.
Ability to follow through on detailed work.

Responsibilities

Maintain and update the GME SharePoint site to anticipate the needs of house staff and education programs.
Maintain education Program Letters of Agreement in the resident management system with Program Specialists, ensuring new information is accurately reflected.
Perform semi-annual audits for IRIS reporting for Finance and verify the accuracy of program-entered activities to support optimal reimbursement.
Collaborate with the Director on new projects and initiatives as requested.
Work with programs to update annually the hospital committee resident and fellow representative grid, including peer-selected GMEC and RAC representatives.
Oversee, evaluate, and identify needs for the department, resident lounge, and on-call rooms, and seek viable solutions.
Round in on-call rooms, the locker area, and resident lounge as needed to identify and address potential needs or problems, including maintenance issues.
Coordinate new resident and fellow orientation with the Director of Graduate Medical Education, including schedules, manuals, handouts, and photo composite.
Assist in preparing for ACGME CLER visits by collecting and organizing required supporting documentation.
Perform other related duties as required.